Helpjuice Review - why 4.7 stars?

Helpjuice Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Knowledge Management -> Helpjuice review
Ranking:Ranked 6 out of 16 Knowledge Management systems
Company: Helpjuice
Pricing: starts at $120 per month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: Helpjuice pricing, Helpjuice alternatives
Shlomi LaviShlomi Lavi / updated: Jun 26, 2022

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What is Helpjuice?

Helpjuice is a cloud-based knowledge management software that allows managers to build custom search engines for knowledge base from scratch and observe users search behavior. It also enables them to customize knowledge base templates through custom themes. These features assist organizations in scaling up their customer support and disseminating information across the internal team.

The software main features include SEO optimization, multilanguage support, multiple version publishing, and article collaboration. Helpjuice is a privately-owned computer software company established in 2011; it has its main office in Miami, Florida, USA, and a current 10 to 50.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

The cost of license starts at $120 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Helpjuice. You can also find here pricing information from Helpjuice's website.

Pros

  • Users have direct access to HTML/CSS files within the software
  • Helpjuice supports SSO (single sign-on) Integrations
  • It can display articles in different categories without duplicating them
  • Users can quickly carry out indexing operation in Helpjuice

Cons

  • The software image storage system does not use folders
  • It does not have a PDF export option for now
  • Users cannot release two versions on the same URL

How it stacks up?

Access a head to head analysis of Helpjuice vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Helpjuice
ITQlick rating
4.7/5
Score
83/100
Pricing
2/10
License pricing
$120 per month
Functionality
10
Compare
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15
AnswerDash
ITQlick rating
4.7/5
Score
84/100
Pricing
2/10
License pricing
$10 per license
Functionality
4

Frequently Asked Questions (FAQs)

Is it the best Knowledge Management system?

Helpjuice is ranked 6 out of 16 software in their category (Knowledge Management systems).

How they are rated on ITQlick?

The rating of Helpjuice is 4.7 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Helpjuice makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Helpjuice can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Helpjuice and alternatives?

The most popular alternatives to Helpjuice in 2023: Yext, KnowledgeOwl, Lessons Learned Database, AnswerDash, Centralpoint. Access the complete competitors analysis here - Helpjuice VS Knowledge Management Software alternatives.

Is Helpjuice right for you or your business?

Helpjuice is fit for small and medium-sized organizations in IT Services, Education, Banking, and Travel/tourism industries. Furthermore, telecommunications companies, government agencies, retail stores, and e-commerce sites can utilize the software in their operational processes. Glovo, Giacom, Vacasa, and Blueground are some of the customers to which Helpjuice caters.

List of categories

Data Analysis Tools
CRM
Complaint Management
Customer Loyalty
Customer Success
Help Desk
Online CRM
Small Business CRM
Hotel CRM
Knowledge Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.