HelpOnClick live chat Review - why 4.8 stars?
Compare Pricing
| ITQlick Score: | 79/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 3.2/10 - low cost |
| Category: | Chat -> HelpOnClick live chat review |
| Ranking: | Ranked 19 out of 45 Chat systems |
| Company: | Onclick Solutions Ltd |
| Pricing: | starts at $12.99 per agent/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | HelpOnClick live chat pricing, HelpOnClick live chat alternatives |
Shlomi Lavi / updated: Feb 01, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is HelpOnClick live chat?
HelpOnClick is a help desk and customer support solution for small and medium businesses. It also offers marketing, reporting, customization, and analytical capabilities. The software was designed and launched by OnClick Solutions Ltd headquartered in Israel.Who is it best for?
The software is mainly intended for small and medium businesses with diverse industrial backgrounds. It can be deployed in such industries as technology and software development, financial services, retail and sale, education, business process outsourcing, automation and manufacturing, and others. Some major customers of the software include Trampolines USA Inc, E-Mend Software, and Linku Systems etc.Main features and functionalities
HelpOnClick features multi-website support with freedom of adjusting separate settings for each. Pre-chat fields and various other parameters can be customized for specific needs. The software offers customizable invitation rules and different kinds of invitations can be composed for different users. It also features an intelligent automated communication system called Virtual Agent. This system automatically generates appropriate answers from the knowledge base to the incoming queries.HelpOnClick offers customization of themes, icons, text, and HTML code. It offers marketing capabilities of monitoring traffic in real time, automatic invitation to chat, chat widgets, and chat lightbox. For reporting and analytics, the software offers detailed operator statistics, transcript history, and integration with Google Analytics.
What is the actual cost?
The cost of license starts at $12.99 per agent/month. ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for HelpOnClick live chat. You can also find here pricing information from HelpOnClick live chat's website.How it stacks up?
Access a head to head analysis of HelpOnClick live chat vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
CRM
Help Desk
File Transfer Protocol: FTP
Chat
labeling
Database Management
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.