Helpshift Review - why 3.9 stars?
Compare Pricing
| ITQlick Score: | 77/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | Help Desk -> Helpshift review |
| Ranking: | Ranked 80 out of 210 Help Desk systems |
| Company: | Helpshift |
| Pricing: | starts at $150 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpshift pricing, Helpshift alternatives |
Shlomi Lavi / updated: Mar 02, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Helpshift?
Helpshift is a held desk platform solution for digital customer service. It has features like web and app messaging, live chat, advanced automation, and advanced analytics to help mobile apps increase customer engagement. Helpshift, Inc. which created Helpshift was founded in 2012 with up to 200 employees. It is headquartered at San Francisco, California and specializes in Mobile support, Customer Service, Customer Support, iOS, Android, and CRM.Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
The cost of license starts at $150 per month. ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Helpshift. You can also find here pricing information from Helpshift's website.Pros
- Integrates easily with mobile apps
- FAQs easy to update
- Easy to use
Cons
- More expensive than other help desk software
- Limited report generation feature
How it stacks up?
Access a head to head analysis of Helpshift vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
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Helpshift
ITQlick rating
3.9/5
Score
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$150 per month
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ITQlick rating
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Frequently Asked Questions (FAQs)
Is Helpshift right for you or your business?
Helpshift is good for small to large businesses which are in need of help desk services for customer care. Its clients are commonly from different industries like banking, education, insurance, hotels, technology, property management, and technology. Among its valued customers are moviepass, FOXNEXT, VCA Animal Hospitals, Microsoft, and Red Planet.List of categories
Help Desk
Self-Service Portal
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.