Helpshift Review

Let our Help Desk Software Experts help you find the right Software for your Business!

Last updated: Apr 05, 2019

Home > Help Desk > Helpshift

Helpshift Review

ITQlick rating
(3.9/5)

Starting from $185 Per month/user

“With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability to provide them with the best experience possible.”Thousands of companies rely on Helpshift to increase enga

Watch Helpshift Video:


What is Helpshift? Updated: Apr 05, 2019

“With Helpshift, we've been able to interact meaningfully with our players, strengthening our ability to provide them with the best experience possible.”Thousands of companies rely on Helpshift to increase engagement and lower churn. PocketGems Supercell Nickelodeon.

Helpshift Average Rating

The rating of Helpshift is 3.9 stars. The rating is based on ITQlick experts review

Helpshift Typical Customers

Small business, Medium business, Large business

Helpshift Alternatives

Popular Alternatives to Helpshift: Zendesk, Samanage Help Desk, Freshdesk, TeamSupport, FuseDesk, SuiteCRM, SysAid, ServiceNow, Lessons Learned Database, Integria IM.

Helpshift Pricing Information

Starting from $185 Per month/user


Helpshift Categories

Help Desk
Self-Service Portal

Specifications

Company:
Address: United States
Website:Helpshift
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems:



15 Jan

Top 5 Help Desk Software

Your company’s customer service is a crucial part of the business strategy. It can be the key to writing a success story of your business. It is here that you can depend on help desk software solutions to quickly address crises and issues at the cust... read more


07 Mar

Issue Tracking Software – 2018 Comparison

Bugs can compromise with the functioning of software solutions. A bug tracking system can come in handy, since it is designed as a defect tracking system for software applications, keeping track of bugs. The computer program keeps track of various i... read more


22 Mar

Top 5 Help Desk for Your IT Needs

Keeping customers happy is the need for any business – small, medium, or large. Your business needs a solution that can address crises and issues arising at the customer’s end. It is here that you can depend on a helpdesk software solution.... read more


18 Dec

10 Most Affordable CRM Solutions for 2018

Customer relationship management (CRM) is the process and tool to manage customer interactions throughout the organization, with a bigger aim to improve customer relationship. Also known as contact management software, CRM consolidates all customer d... read more


22 Jul

How to Choose Help Desk Software: 5 Mistakes To Avoid

Customer service is the key to a successful business. So you cannot compromise with your help desk. Choosing the best help desk software can be tricky. Nevertheless here are a few common help desk software selection mistakes that some enterprises mak... read more


19 Nov

Top 5 CRM Help Desk Software for SMBs

CRM software for a company looks at different aspects of the customer engagement process to ensure that they can maximize service satisfaction and optimize revenue realization where possible. One aspect of this solution is the provision of a help des... read more


06 Feb

3 Help Desk Software Alternatives for Zendesk

When it comes to solving your customer’s issues regarding your services or products, you need to manage the situation quickly and efficiently. That’s why the Help Desk Software you choose for your company will make a difference because the long-term ... read more


Helpshift Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Helpshift
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$185 Per month/user
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Zendesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$29 Per month/user
Hosting
Cloud
Functionality score
37
Fit small business
Fit medium business
Fit large business
Software review
Samanage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 Per year/user
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 Per month/user
Hosting
On premise and Cloud
Functionality score
39
Fit small business
Fit medium business
Fit large business
Software review
TeamSupport
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
Cloud
Functionality score
44
Fit small business
Fit medium business
Fit large business
Software review