HHA eXchange Enterprise Pricing - why 4.4/10?

HHA eXchange Enterprise Review
ITQlick Score: 91/100
ITQlick Rating: (4.1/5)
Pricing: 4.4/10 - average cost
Category: Home Health -> HHA eXchange Enterprise -> HHA eXchange Enterprise pricing
Ranking:Ranked 2 out of 88 Home Health systems
Company: HHA eXchange
Typical customers: SMBs
Platforms: Desktop
Links: HHA eXchange Enterprise review, HHA eXchange Enterprise alternatives
Shlomi LaviShlomi Lavi / May 04, 2021

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What is HHA eXchange Enterprise's cost rating? (4.4/10)

When comparing HHA eXchange Enterprise to its competitors, on a scale between 1 to 10 HHA eXchange Enterprise is rated 4.4, which is similar to the average Home Health software cost. HHA eXchange Enterprise offers few flexible plans to its customers, read the article below in order to calculate the total cost of ownership (TCO) which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.

You can also leave your info with us to get a free custom quote with a break downs for your business needs.

Home Health Software Price Ranges

Home health failities can expect to pay between $1 and more than $270 a month for starting subscriptions of Home Health Software. Generally, Home Health software vendors charge per month/per user basis and can include extra features and services at a cost. Some Home Health software price points based on the actual workforce size of the establishment are as follows:

  • Small facilities would have to pay $1 and $99 a month for Home Health software. For example, AdaCare pricing starts at $69 a month, HomeCare HomeBase cost price at $1 monthly, and Team On The Run pricing goes for $2 per month. Other related software includes Forcura, which goes for $29 a month, Healthcare Delivery Management, which starts at $99 per month, and Crescendo, whose starting cost is $12 monthly. Furthermore, Carevium has a base cost price of $15 a month, Welligent EHR pricing begins at $50 per month, and Oscar Family pricing goes for $5 monthly. Additionally, iStaffRota pricing goes for $60 per month, and On Demand Homecare for $95 monthly.
  • Medium-sized establishments can expect price points starting from $199 a month for Home Health Software. For example, Alora has a cost price of $295 a month, CareCenta pricing goes for $199 a month, and CareVoyant cost price starts at $500 per month. Furthermore, ADS Software pricing starts at $220 per month, Formdox costs around $199 a month, and Maya Suite at $205 per month.
  • Large practices can expect to pay up to $45000 for Home Health Software. For illustration, KanTime has a base subscription of $1000 per month, Procura charges a perpetual license of $45000, and PROMISE pricing goes for $1200 annually.

Users can consider price points of best of breed under Home Health Software. The pricing is as follows:

  • Hospice Software Users can expect to pay between $93 and $500 a month for this software. As examples, Optima Hospice pricing starts at $500 a month, MedBillit cost price begins at $499 per month, and Webroster.net costs around $93 monthly. Other vendors include gEHRiMed, which goes for $225 a month; Geriatrics pricing starts at $349 a month, and Radekal at $477 – Radekal perpetual license goes for $2497.
  • Private Duty Care Software Private Duty Care Software products have price points within $10 and $200 a month. Rosemark pricing, for instance, starts at $100 a month, CareSmartz360 at $10 per month, and Daycenta costs up to $199 monthly. Furthermore, Other vendors include Igea HHC, which has a starting price of $200 a month; SmartCare pricing starts at $59 a month, with higher subscriptions that cost up to $179 a month. MEDsys pricing begins at $100 a month and Savii Care Pro at $12 a month for each user.

What is the cost breakdown of Home Health implementation?

When it comes to selecting Home Health tools, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Home Health system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Home Health pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Not relevant for HHA eXchange Enterprise
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Not relevant for HHA eXchange Enterprise
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for HHA eXchange Enterprise
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize HHA eXchange Enterprise? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer: How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to HHA eXchange Enterprise? Relevant for HHA eXchange Enterprise

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for HHA eXchange Enterprise? Relevant for HHA eXchange Enterprise

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How HHA eXchange Enterprise pricing compares to alternative Home Health solutions?

When comparing HHA eXchange Enterprise to alternative systems, on a scale between 1 to 10 HHA eXchange Enterprise is rated 4.4, which is similar to the average Home Health cost.
The two main competitors of HHA eXchange Enterprise are AdaCare and On-Demand Homecare. AdaCare is a cloud-based home care scheduling software, whereas HHA eXchange Enterprise is a cloud-based homecare management tool. AdaCare is supported on iOS, Android, and Web-based platforms, while HHA eXchange Enterprise is supported on web-based, Mac, Windows, Android, and iOS.

AdaCare offers support online and during business hours, while HHA eXchange Enterprise offers 24/7 live support. AdaCare provides training through documentation, webinars, and live online, while HHA eXchange Enterprise provides training through documentation, webinars, in person, and live online sessions.

AdaCare is a product of Neurosoftware, a company based in the United States, while HHA eXchange Enterprise is offered by HHA eXchange, a company based in the United States. On-Demand is a cloud-based homecare solution, whereas HHA eXchange Enterprise is a cloud-based homecare management tool. On-Demand is available as SaaS software and is supported on the web-platform, while HHA eXchange Enterprise is supported on web-based, Mac, Windows, Android, and iOS.

On-Demand Homecare offers support during business hours, while HHA eXchange Enterprise offers 24/7 live support. With regards to training, On Demand Homecare provides training through documentation and live online sessions, while HHA eXchange Enterprise provides training through documentation, webinars, in person, and live online sessions.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.