Hindsite Software - Top Competitors (Jun 2022)

Shlomi Lavi / updated: Jun 11, 2022

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Hindsite Software vs. Alternatives in 2024

Hindsite Software competes with other field services management systems like BuildOps, ServiceBox, and Salesforce Service Cloud. We will compare these field service management systems in some specific aspects below.

• Functionalities: Hindsite Software offers features like Scheduling, Field Data Capture, Billing, etc. Compared to its alternatives, Hindsite Software offers similar features to its mentioned alternatives, such as Billing & Invoicing, Dispatch Management, Job Management, Maintenance Scheduling, etc. Job Costing is provided by Hindsite Software and Salesforce Service Cloud but is lacking in BuildOps and ServiceBox. Maintenance Scheduling is provided by Hindsite Software and its mentioned alternatives except for Salesforce Service Cloud. Multi-Location, Workflow Management, and Status Tracking are provided by ServiceBox and Salesforce Service Cloud but are lacking in Hindsite Software and BuildOps.
  
  Hindsite Software and its mentioned alternatives also offer features like Routing, Scheduling, Service History, Technician Management, and Work Order Management. Work Order Creation and Preventive Maintenance are provided by BuildOps and ServiceBox but are lacking in Hindsite Software and Salesforce Service Cloud.
• Customers/Industries: Hindsite Software targets companies from 5 to 50 trucks in specialties like Irrigation Service & Installation, Pool Service & Maintenance, Security, Alarm & Fire, etc. Hindsite Software has customers like Greenway Irrigation, Mr. Lawn Irrigation, etc. Compared to its mentioned alternatives, BuildOps targets Commercial HVAC/Mechanical, Electrical, Plumbing, and Refrigeration contractors with 10+ technicians. BuildOps has customers like Dormatech Mechanical, SystemsParagon Electric, Classic Electric, etc.
  
  Salesforce Service Cloud targets businesses needing a service-as-a-software solution for field services. Salesforce Service Cloud has customers like CarMax, Hologic, AT&T, etc. ServiceBox is specifically designed for service companies of various team sizes in Electrical Contractors, HVAC Contractors, Plumbing Contractors, etc.
• Cost: Hindsite Software start at $102.99 per month. Compared to its alternatives, Salesforce Service Cloud starts at $25 per user per month, billed annually with a free trial. ServiceBox starts at $20 per user per month and comes with a free trial. The license cost information for BuildOps is unavailable.
• Cloud-based/On-premise: All the alternatives mentioned except Hindsite Software are cloud-based. Hindsite Software has an On-premise version for both Windows and Linux.
• Scalability: Hindsite Software and ServiceBox can scale their client from small to mid-size businesses. BuildOps and Salesforce Service Cloud can scale their client from small to large enterprises.
• Support: Hindsite Software and its mentioned alternatives offer the Chat and Phone Support channels. A 24/7 (Live Rep) is offered by BuildOps and Salesforce Service Cloud but is lacking in Hindsite Software and ServiceBox. A Knowledge Base is offered by ServiceBox and Salesforce Service Cloud but is lacking in Hindsite Software and BuildOps. All the mentioned alternatives except Hindsite Software offer an Email/Help Desk and FAQs/Forum.