Hipchat Review - why 3.6 stars?

Hipchat Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 5.6/10 - average cost
Category: Chat -> Hipchat review
Ranking:Ranked 37 out of 45 Chat systems
Company: Atlassian Pty Ltd
Pricing: starts at $2 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Hipchat pricing, Hipchat alternatives
Shlomi LaviShlomi Lavi / updated: Jul 16, 2022

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What is Hipchat?

Hipchat is a group chat and instant messaging solution for businesses of all sizes. It offers unlimited chat rooms, drag and drop file sharing, integration, and other capabilities. The software was designed and launched by Altassian headquartered in Sydney, Australia.

Who is it best for?

Customers of the software include businesses of all sizes and a variety of types. It can be deployed in such major industries and domains as technology and IT services, financial services, retail and wholesale, education, and others. Some notable clients of the software include Dropbox, Salesforce, and UBER etc.

Main features and functionalities

With Hipchat, companies can create unlimited chat rooms and can reserve separate chat rooms for clients, teams, and projects. When the need for a particular chat room is over, it can simply be archived. Conversation security is guaranteed with the 256-bit SSL encryption and secure guest access with customized permissions can be made available for chat rooms.

Hipchat offers simple screen sharing along with drag-and-drop file sharing capabilities with file preview available to everyone in the room. Other important capabilities include email and SMS alerts, chat room search by keyword, synchronization across devices and apps, and chat history.

What is the actual cost?

Basic version of the software is available free of cost. Price of the plus version is $2 per month per user.

ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Hipchat. You can also find here pricing information from Hipchat's website.

How it stacks up?

Access a head to head analysis of Hipchat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Hipchat
ITQlick rating
3.6/5
Score
62/100
Pricing
5.6/10
License pricing
$2 per user/month
Functionality
3
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Hipchat is ranked 37 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Hipchat is 3.6 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Hipchat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Hipchat on your mobile/smart phone.

What should we ask during a demo session?

Differences between Hipchat and alternatives?

The most popular alternatives to Hipchat in 2024: Olark, Pure Chat, Chatra, WhosOn, BirdEye. Access the complete competitors analysis here - Hipchat VS Chat Software alternatives.

List of categories

Project Collaboration
Web Collaboration
Chat

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.