Hippo CMMS Review - why 4.4 stars?

Shlomi Lavi / updated: Feb 28, 2023

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What is Hippo CMMS?

Hippo CMMS Maintenance software is a game-changing solution for facility and maintenance management. This software is designed to streamline and automate maintenance operations for businesses of all sizes. It is a user-friendly system that is easy to navigate, even for individuals who are not tech-savvy.

Hippo CMMS is ideal for businesses and organizations that require maintenance management solutions for their facilities, assets, and equipment. It is particularly useful for businesses in the manufacturing, healthcare, hospitality, and education industries. It is also beneficial for property managers who need to manage maintenance tasks across multiple properties.

One of the most notable features of Hippo CMMS is its asset management capability. It allows businesses to track the entire lifecycle of an asset, from acquisition to disposal. With this feature, businesses can ensure that their equipment and facilities are well-maintained, which can help extend the life of their assets and reduce downtime.

Another key feature of Hippo CMMS is the work order management system. This feature enables businesses to create, assign, and track work orders in real-time. It provides an efficient way for businesses to manage their maintenance operations, ensuring that all tasks are completed on time and within budget.

Hippo CMMS also offers preventive maintenance scheduling. With this feature, businesses can create and schedule routine maintenance tasks for their equipment and facilities. This helps to reduce the likelihood of breakdowns and unplanned downtime, which can save businesses time and money in the long run.

Hippo CMMS was established in 2004 in Winnipeg, Canada. The company has since expanded and now has a headquarters in Toronto, Ontario. In addition to its Canadian presence, Hippo CMMS also has a US office located in San Francisco, California.

Since its inception, Hippo CMMS has grown to employ over 50 people across its two locations. The company prides itself on providing exceptional customer service and support, which is evident in its high customer satisfaction ratings.

In conclusion, Hippo CMMS Maintenance software is an innovative solution for businesses and organizations that require facility and maintenance management solutions. With its user-friendly interface, asset management capability, work order management system, and preventive maintenance scheduling, Hippo CMMS is an ideal solution for businesses looking to streamline their maintenance operations. Established in 2004 in Winnipeg, Canada, Hippo CMMS has grown to employ over 50 people across its two locations and has become a leader in the maintenance management industry.

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Who is it best for?

Hippo CMMS Maintenance software is ideal for businesses and organizations that require facility and maintenance management solutions. It is particularly useful for businesses in the manufacturing, healthcare, hospitality, education, and property management industries.

Here are five examples of customers who use Hippo CMMS Maintenance software:

1. Brookfield Residential: Brookfield Residential is a leading real estate developer in North America. They use Hippo CMMS to manage their maintenance operations across multiple properties, ensuring that their facilities are well-maintained and in top condition for their residents.

2. El Camino Hospital: El Camino Hospital is a healthcare facility located in California. They use Hippo CMMS to manage maintenance tasks for their medical equipment and facilities, ensuring that their patients receive top-quality care in a safe and well-maintained environment.

3. Hyatt: Hyatt is a multinational hospitality company that operates over 900 hotels worldwide. They use Hippo CMMS to manage maintenance tasks for their properties, ensuring that their guests have a comfortable and enjoyable stay.

4. Owens Corning: Owens Corning is a global building and construction materials company. They use Hippo CMMS to manage maintenance tasks for their equipment and facilities, ensuring that their operations run smoothly and efficiently.

5. University of Toronto: The University of Toronto is a leading research university located in Canada. They use Hippo CMMS to manage maintenance tasks for their facilities and equipment, ensuring that their students and faculty have a safe and comfortable learning environment.

In addition to these examples, there are many other companies and organizations across a range of industries that use Hippo CMMS Maintenance software to streamline their maintenance operations and ensure that their facilities and equipment are well-maintained.

Main features and functionalities

Hippo CMMS Maintenance software can help your business in several ways. Here are a few examples:

1. Streamline maintenance operations: With Hippo CMMS, you can streamline your maintenance operations and reduce the time and effort required to manage maintenance tasks. The softwares work order management system allows you to create, assign, and track work orders in real-time, ensuring that all tasks are completed efficiently and on time.

2. Prevent breakdowns and downtime: Hippo CMMS allows you to schedule preventive maintenance tasks for your equipment and facilities, reducing the likelihood of breakdowns and unplanned downtime. This can save your business time and money in the long run.

3. Extend asset life: With Hippo CMMS asset management capability, you can track the entire lifecycle of your assets, from acquisition to disposal. This allows you to ensure that your equipment and facilities are well-maintained, which can help extend the life of your assets and reduce the need for costly replacements.

4. Improve safety and compliance: By using Hippo CMMS to manage your maintenance operations, you can ensure that your facilities and equipment meet safety and compliance standards. This can help prevent accidents and legal issues, protecting your business and employees.

5. Increase efficiency and productivity: By streamlining your maintenance operations, preventing breakdowns and downtime, and improving safety and compliance, Hippo CMMS can help your business operate more efficiently and productively. This can lead to increased profitability and growth.

Overall, Hippo CMMS Maintenance software can help your business by improving maintenance operations, extending asset life, ensuring safety and compliance, and increasing efficiency and productivity.

What is the actual cost?

Hippo CMMS offers three license pricing options. These pricing options are Hippo starter, Hippo Plus, and Hippo Pro. Hippo starter (the starting plan) starts at $35 per user per month. Hippo Plus comes at $55 per user per month. Hippo Pro comes at $75 per user per month.

Hippo starter comes with features such as Work Order Management, Preventive Maintenance, Maintenance Request Portal, Equipment Management, Parts and Inventory, Reports and Insights, Calendar Dashboard, Up to 25 Unique Requesters, Up to 100 Equipment Items, and a minimum of 2 Users.

Hippo Plus comes with everything in Starter, including Multiple Facilities/Locations, Maintenance Request Portal, KPI Dashboard, Interactive Floor Plans and Maps, Custom UI, Up to 100 Unique Requesters, Up to 1000 Equipment Items, Hippo Mobile app, and a minimum of 2 Users.

Hippo Pro comes with everything in Plus including Multiple Facilities/Locations, Work Order Templates, API Access, Single Sign-on (SSO), Purchase Orders, Email to Maintenance Request, Hippo Mobile app, E-signature for Work Orders, Unlimited Requesters, Unlimited Equipment Items, and a minimum of 3 Users.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Hippo CMMS. You can also find here pricing information from Hippo CMMS's website.

Pros

• Hippo CMMS provides a mobile app for maintenance teams and their applications
• Hippo CMMS is known for its user-friendly interface and easy-to-use features. Unlike some other CMMS software solutions, Hippo CMMS is designed to be intuitive and simple to navigate, making it easier for users to manage their maintenance tasks and operations.
• Hippo CMMS allows users to create customized reports that can be tailored to their specific business needs. This feature sets Hippo CMMS apart from some of its competitors, which may offer more limited or less flexible reporting capabilities.
• Hippo CMMS is known for its excellent customer support, with users praising the company responsiveness and helpfulness. Unlike some of its competitors, Hippo CMMS offers dedicated customer support teams and resources to help users resolve any issues or questions they may have.

Cons

• While Hippo CMMS offers a mobile app for iOS and Android devices, some users have reported that the apps features are limited compared to the desktop version. Some competitors may offer more robust or customizable mobile app features that allow users to manage maintenance tasks on-the-go more effectively.
• While Hippo CMMS offers integrations with a variety of third-party tools and software, some users have reported that the platforms integrations are more limited than those offered by some of its competitors. This may make it more difficult for users to connect Hippo CMMS with other software solutions they rely on for their business operations.
• While Hippo CMMS is generally competitively priced compared to some of its competitors, some users have reported that its pricing structure may be more expensive for larger businesses or those with more extensive maintenance management needs. Some competitors may offer more flexible or scalable pricing options that can better accommodate a wider range of business sizes and needs.

How it stacks up?

Access a head to head analysis of Hippo CMMS vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Hippo CMMS right for you or your business?

Hippo CMMS is designed to streamline maintenance requests and work orders. Maintenance teams seeking to save time and manpower to complete their tasks can use Hippo CMMS. Some maintenance teams using Hippo CMMS are found in organizations like Mancinis Bakery, Saskatchewan Health Authority, Golden West Centennial lodge, etc.