HotSOS Review - why 4.7 stars?

HotSOS Review
ITQlick Score: 77/100
ITQlick Rating:
Pricing: 8.4/10 - high cost
Category: Hotel Management -> HotSOS review
Ranking:Ranked 53 out of 125 Hotel Management systems
Company: Newmarket International
Pricing: starts at $995 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: HotSOS pricing, HotSOS alternatives
Shlomi LaviShlomi Lavi / updated: Feb 23, 2022

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What is HotSOS?

HotSOS is a web based hotel and hospitality management solution for businesses of all sizes. It offers such capabilities as maintenance management, custom reporting, interactive voice response, and others. The software was designed and launched by Hotsos Enterprises Ltd headquartered in Texas, United States.

Who is it best for?

Customers of the software include small and medium property businesses as well as large enterprises. It can be used by hotels and restaurants, real estate agents and firms, independent motels, inns and resorts, and other kinds of private and public properties.

Main features and functionalities

The software comes with a guest call assistant which provides the staff with a comprehensive overview of guest information including such details as stay history and guest preferences. Staff has the facility of creating and updating the service order quickly through system’s order console. Additionally, front desk staff is helped in recognizing the preferences and past stay information of the VIP guests.

HotSOS comes with multi-lingual interactive voice response (IVR) system which seamlessly integrates with hotel’s phone system. The software also automates reports on customer trends and facilitates real-time integration with popular property management systems. Other capabilities include occupancy stats, inventory management, maintenance management, and others.

What is the actual cost?

The cost of license starts at $995 per license. ITQlick pricing score is 8.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for HotSOS.

How it stacks up?

Access a head to head analysis of HotSOS vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
HotSOS
ITQlick rating
4.7/5
Score
77/100
Pricing
8.4/10
License pricing
$995 per license
Functionality
5
Review
Compare
Cloudbeds
ITQlick rating
4.5/5
Score
93/100
Pricing
2.4/10
License pricing
$75 per user/month
Functionality
10
ResNexus
ITQlick rating
4.7/5
Score
91/100
Pricing
6.6/10
License pricing
$3 per room/month
Functionality
11
eZee Abs...
ITQlick rating
4.5/5
Score
90/100
Pricing
2.4/10
License pricing
$45 per month
Functionality
4
Hostaway
ITQlick rating
4.4/5
Score
90/100
Pricing
2.8/10
License pricing
$100 per month
Functionality
5

Frequently Asked Questions (FAQs)

Is it the best Hotel Management system?

HotSOS is ranked 53 out of 125 software in their category (Hotel Management systems).

How they are rated on ITQlick?

The rating of HotSOS is 4.7 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, HotSOS makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently HotSOS can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between HotSOS and alternatives?

The most popular alternatives to HotSOS in 2024: Cloudbeds, ResNexus, eZee Absolute, Hostaway, ThinkReservations. Access the complete competitors analysis here - HotSOS VS Hotel Management Software alternatives.

List of categories

Customer Service
Employee Onboarding
Preventive Maintenance
Hotel Management
Hotel Resort Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.