HP Service Review - why 4.5 stars?
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> HP Service review |
Ranking: | Ranked 85 out of 210 Help Desk systems |
Company: | HP Enterprise Services |
Pricing: | starts at $50 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | HP Service pricing, HP Service alternatives |
Shlomi Lavi / updated: Mar 07, 2022
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Table of Contents
What is HP Service?
The HP Service Manager is one of the programs assimilated by HP after it bought the Peregrine Systems in 2005. This program is part of the HP OpenView and is categorized as a service desk solution enabling IT staff to work as a lone organization, administrated by a stable set of procedures to oversee delivery of services and support in a quick and efficient manner.Who is it best for?
The typical clients that can fully utilize HP Service Manager are small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.Main features and functionalities
HP Service Manager is an IT Service Management tool designed to increase the experience of the users, enhance the efficiency of the staff and minimize the risks in operation and in doing business. It was developed to consolidate every management aspects by having a single and centralized contact point for the entire IT processes. Problem management, incident management, smart analytics, self-service portal, creation of customized workflow among others are some of its more sought after features.What is the actual cost?
The cost of license starts at $50 per user/month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for HP Service.How it stacks up?
Access a head to head analysis of HP Service vs alternative software solutions. ITQlick rating
Score
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Mobile CRM
Self-Service Portal
Knowledge Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.