Hubstaff Review - why 4.6 stars?

Hubstaff Review
ITQlick Score: 94/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Employee Management -> Hubstaff
Ranking:Ranked 1 out of 18 Employee Management systems
Company: Hubstaff
Pricing: starts at $7 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Hubstaff pricing, Hubstaff alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is Hubstaff and its features?

Hubstaff is an employee monitoring, payment management, and time tracking software solution that helps businesses and companies track employees and monitor performance and person-hours. For maximum performance, the Hubstaff software has the following features:
  • Time Tracking: With Hubstaff, employers can track working hours for all employees, prepare accurate employee timesheets with automated attendance tracking, and track time from any device and anywhere in the world.
  • Productivity Monitoring: Managers and supervisors use Hubstaff to determine productivity benchmarks with activity rates, view the team productivity on the Dashboard, and reduce inefficiency with time and activity reports.
  • Reporting: With the reporting features on Hubstaff, managers can develop detailed reports, leverage accurate timesheet reporting, and understand the profitability of a project at a glance.
  • GPS Tracking: The GPS tracking feature on Hubstaff helps managers keep track of fleets, manage the crew ins and outs with Geofences, and minimize administrative work with automated time cards.
  • Online Timesheets: Hubstaff helps supervisors and team lead track work hours accurately and get detailed reports to aid decision-making.
  • Automated Payroll: With Hubstaff, companies can process payments at zero cost, automate the payment process, and access precise timesheets for payroll accuracy.
Hubstaff was launched in 2012, with its headquarters in Indianapolis, Indiana. The company has over 90 employees in over 18 countries.

What is Hubstaff rating?

The rating of Hubstaff is 4.6 stars out of 5 and the total score is 94 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Hubstaff?

The software is a useful solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include retail and wholesale, automation and manufacturing, engineering services, banking and finance, and others. Some notable clients of the software include Empire Buff Ltd, Nipe Australia, Solario Solutions, and others.

Is it easy to use?

Yes, Hubstaff makes it fairly easy to use. This product is user friendly and intuitive.

Is Hubstaff cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Hubstaff can't be accessed on mobile, you would need to access it from your computer.

Is Hubstaff the best Employee Management system?

Hubstaff is ranked 1 out of 18 software in their category (Employee Management systems).

What are their main features and functionalities?

The software offers comprehensive time tracking capabilities such as screenshot frequency setting, manual time setting, idle time setting, support for multiple remote teams, budgets and time limits, offline time tracking, adjustment of toggle activity levels, and others. It allows setting of maximum number of hours for each time member per week.

Hubstaff offers automatic payroll management without any manual intervention and with customized periods. Other important capabilities of the software include GPS and location monitoring, URL and application monitoring, multi-monitor support, inactivity warnings, adjustment of employee payments and rates, custom reporting, and others.

What are Hubstaff's pros? (3 Pros)

  • Hubstaff has great features that reduce admin work
  • The software allows users to take screenshots of all interfaces for record purposes
  • Hubstaff has reliable support personnel and resources

What are Hubstaff's cons? (2 cons)

  • The limited payment integrations on Hubstaff can be problematic
  • The metrics of measuring productivity are sometimes off

Who are their main alternatives?

Hubstaff faces competition from software brands like Timely, Timely, ActivTrak, and Toggl Track in the time tracking and employee management category. Hubstaff is compared to its top alternatives in the following aspects:
  • Cost: Hubstaff pricing starts at $7 per user per month, and a free plan is available. In comparison, Time Doctor pricing starts at $7, ActivTrak pricing begins at $9, Toggl Track at $9, and Timely pricing is pegged at $8. Each pricing schedule follows a user-based model, while ActivTrak and Toggl Track have free plans.
  • Popularity: Hubstaff was founded in 2012 and caters to over 40,000 customers globally. In comparison, over 9,000 customers use ActivTrak, Toggl Track has an estimated 70,000 customers, Time Doctor serves over 140,000 businesses, and Timely is trusted by over 5,000 businesses globally.
  • Functionality: Hubstaff has the typical functionalities of employee management software including employee activity monitoring and time tracking. Hubstaff does not have the employee email monitoring feature which ActivTrak and Timely have. Hubstaff has the keystroke recording feature which ActivTrak and Toggl Track do not have.
  • Scalability: Hubstaff is scalable for small and large-scale operations alike, and so also are its top competitors.
  • Customers/Industries: Hubstaff serves remote and service teams signed on to businesses across industries like software development, accounting, e-commerce, construction, etc, and also single-person freelancers. In comparison, Toggl Track and other top competitors of Hubstaff target similar customers across various industries.
  • Support: Clients that use Hubstaff can access support through the following channels: knowledge base, FAQ section, live chat, and email support. In comparison, Time Doctor has the phone support channel available, which Hubstaff does not offer. Timely and Toggl Track ask do not have phone support like Hubstaff.
  • Cloud/On-premise: Hubstaff is a cloud-based and on-premise software solution. In comparison, all top alternatives of Hubstaff are entirely cloud-based software.

What is the cost of Hubstaff?

Hubstaff pricing is based on three plans and their sub-plans, namely Hubstaff Time, Hubstaff Desk, and Hubstaff Field. All plans have a custom option for enterprises.

Hubstaff Time plans cover simple time tracking and reporting. Time Free is a free plan for one user. Time Starter pricing starts at $7 per user per month, while Time Pro plan pricing is pegged at $10/user/month. The Time Starter and Time Pro plans cover two users.

Hubstaff Desk plans cover proof of work, time tracking, and team management. Desk has a free sub-plan, Desk Starter plan is priced at $7 monthly, while Desk Pro plan pricing starts at $10. The pricing model is user-based, and each plan covers two users.

The Field plan covers GPS location tracking and team management. The plan has two subdivisions— Field and Desk & Field—priced at $10 per user per month for two users.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Hubstaff. You can also find here pricing information from Hubstaff's website.

What should you ask Hubstaff during a demo session? (65 questions)

Schedule a demo with Hubstaff and access 65 must ask questions for the vendor while watching Hubstaff in action.

Where Hubstaff is used?

Hubstaff is a time tracking and employee management software built for freelancers, teams, and team managers in organizations of all sizes and across several industries like finance, construction, and IT. LA Clippers, WRSHealth, and CreditSesame are notable brands that use the Hubstaff software solution.

List of categories

Billing & Invoicing
Employee Management
Employee Onboarding
Time and Attendance
Bug Tracking
Time management
Online Project Management
Task Management
Time Tracking
Touch Screen POS

List of features

Mobile Access
Billing & Invoicing
Automatic Time Capture
Hourly Employee Tracking
Multiple Pay Rates
Project Time Tracking
Salaried Time Tracking
Sick Leave Tracking
Workstation Tracking
Time Tracking

Hubstaff Vs. Alternatives

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$7 per user/month
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$0.01 per license
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$3 per user/month
ITQlick rating
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$36 per user/year

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.