ICANotes Review - why 4.1 stars?

Shlomi Lavi / updated: Jul 28, 2022

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What is ICANotes?

ICANotes is a cloud-based mental health solution that is used as an electronic health record in all mental practices as well as a practice management solution. The solution comes with well-designed user interfaces that make training for the users easy and the users would only require little if no training at all.

The solution is developed with features that provide the necessary functionalities that are needed in mental health practice. These features include compliance tracking, initial assessments, medical billing, and appointment scheduling and reminders among others.

ICANotes software is developed and distributed by a company called ICANotes. The organization is located in the United States and was founded in the year 1998.

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Who is it best for?

The software is a useful product for medical businesses and practices of all sizes and a variety of types. It can be used in such major domains of medical industry as behavioral health, geriatric psychiatry, family practice, and others. Some notable clients of the software include Cornerstone Psychological Associates LLC, Matrix of Healing, LifeBridge Associates, and others.

Main features and functionalities

The software offers comprehensive practice management capabilities integrated with EMR/EHR system, allowing management of paperless practice from any electronic device. It allows the staff to manage appointment efficiently and eliminates paper records by uploading scanned images to each patient’s charts.

ICANotes comes with secure messaging system which is HIPAA compliant and a patient portal for secure electronic communication with patients. Other important capabilities include electronic prescribing, billing and invoicing, claims management, assessment and treatment plans, appointment scheduling, alerts and reminders, and others.

What is the actual cost?

The cost of license starts at $6.30 per clinician/month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ICANotes. You can also find here pricing information from ICANotes's website.

Pros

• The price of the solution is average compared to most of the available alternatives
• The software has good customer support that is responsive to customer claims
• The software is reliable since in case of a system failure there is a backup

Cons

• The software produces document and reports that are not customizable
• The solution is not flexible enough

How it stacks up?

Access a head to head analysis of ICANotes vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is ICANotes right for you or your business?

ICANotes is a cloud-based mental health solution that is used as an electronic health record in all mental practices as well as a practice management solution. The solution is designed with features and functionalities that allow it to be used in practices of all sizes such as small-sized practices, medium-sized practices, and large practices.