iDentalSoft Review - why 4.4 stars?

iDentalSoft Review
ITQlick Score: 92/100
ITQlick Rating: (4.4/5)
Pricing: 4.6/10 - average cost
Category: Dental -> iDentalSoft
Ranking:Ranked 3 out of 43 Dental systems
Company: iDentalSoft
Pricing: starts at $395 per practice/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: iDentalSoft pricing, iDentalSoft alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is iDentalSoft and its features?

iDentalSoft is a cloud-based software for dental practice management. Unlike other management software, iDentalSoft is designed and developed specifically for dental practices. Even if you have one office or multiple offices, iDentalSoft offers all the necessary features for your dental clinic.

The features include smart scheduling, intuitive charting, native imaging, online payment, request appointment, online intake portal, patient self-check-in, treatment planning, recurring payment plans, employee management, zoom teledentistry, role-based access, electronic dental forms, and patient outreach integration.

Moreover, it offers multiple communication options for patients, and it is HIPAA compliant. It also has an advanced clinical charting feature, making it easier to manage all aspects of patient management. However, there is only cloud-based access. There are not any mobile apps or Desktop setups for iDentalSoft.

The target audience size of iDentalSoft is small and medium-sized dental or cosmetic dental industries. The founder/CEO of iDentalSoft is Michael Nguyen. iDentalSoft was developed in 2009 in Milpitas, California, United States. It currently has around 50+ employees.

iDentalSoft itself is a small-sized team working diligently to improve dental practice management around the USA. iDentalSoft is introducing new features to improve overall dental practice management.


What is iDentalSoft rating?

The rating of iDentalSoft is 4.4 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses iDentalSoft?

The iDentalSoft software is typically used by small and medium-sized business involved in the dental or cosmetic dental industries.

Is it easy to use?

Yes, iDentalSoft makes it fairly easy to use. This product is user friendly and intuitive.

Is iDentalSoft cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access iDentalSoft on your mobile/smart phone.

Is iDentalSoft the best Dental system?

iDentalSoft is ranked 3 out of 43 software in their category (Dental systems).

What are their main features and functionalities?

iDentalSoft can be scaled for one or multiple dental practice locations. It can work for various sizes of companies and organizations because it can centralize any amount of data and operations on a fully-encrypted system based on the cloud. What makes this a handy tool is its smart scheduler which allows managers to color code, and drag and drop appointment and meeting bookings.

It also allows for comparative viewing of patient charts and images. It also takes care of insurance claims, and has a wealth of other features and options which anyone with a dental practice can fully appreciate and benefit from.

What are iDentalSoft's pros? (3 Pros)

  • The overall software is easier to use
  • iDentalSoft offers strong support to the customers before and after purchasing
  • You can customize iDentalSoft as per your business needs

What are iDentalSoft's cons? (2 cons)

  • It is a bit pricey as compared to alternatives
  • The mobile view of iDentalSoft needs improvement to make it more user-friendly

Who are their main alternatives?

Every practice management has different needs. Although iDentalSoft seems promising for dental practice management, there is other such software as well that fits well to your business needs. The three main competitors of iDentalSoft are Denticon, ADSTRA Dental Software, and Dentimax Dental Software.
  • Functionality: Denticon is a cloud-based dental practice management software offering features like charting, billing, and invoicing, patient and treat management, image analysis, X-rays and imaging, data import and export, calibration management, 2D and 3D image support, and communication management. Denticon also offers an on-premises Desktop version. However, you need to update the system manually for updates. iDentalSoft does not offer customization. Also, you cannot access 3D images through iDentalSoft, which gives Denticon an edge over iDentalSoft.

    Dentimax Dental Software is also a cloud-based dental practice management software offering similar features as iDentalSoft. However, Dentimax is not limited to USA dental clinics. Dentimax is used worldwide, including in Canada and Dubai.

    ADSTRA dental software is an on-premises dental practice management software deployed on the cloud. You can use ADSTRA dental software from any device, including Blackberry, Windows, Mac, Android, and iOS. The features include patient care, practice administration, digital imaging, referral reports, treatment notes, medication prescriptions, and document organizations.

    In addition, image annotation tools and image enhancement tools in ADSTRA give it an edge over iDentalSoft. However, the communication channels for patient-doctor communication are limited in ADSTRA.
  • Pricing: The price of ADSTRA dental software starts at $84.00 per feature per month. ADSTRA does not provide any free version for the users. The price of Denticon is around $299 per month. Denticon does not have a free version, but it does offer a free trial for the dental businesses.

    The cost of Dentimax costs around $139 per month per location with limited features. To get the complete feature set of Dentimax, you need to pay an additional $159 to get all their features. As compared to iDentalSoft, all three software are lesser in cost and offer similar features as iDentalSoft.
  • Support: iDentalSoft, Denticon, and Dentimax offer complete support, including chat, phone support, and a knowledge base. Moreover, they also have various training modules, including in-person training. ASDTRA dental software also offers support via chat and calls, but training is limited to documentation and video tutorials.

What is the cost of iDentalSoft?

The starting price of iDentalSoft is $395 per month per practice. You can use iDentalSoft from any device; however, it is highly compatible with Chrome browser (any version), as mentioned on their official website. iDentalSoft also offers a free demo, which you can avail of by filling a contact us form on their official website. You can select the demo by selecting the type of practice your business is currently following. The price of iDentalSoft is on lies in the average pricing scale of the dental practice management software.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for iDentalSoft.

What should you ask iDentalSoft during a demo session? (65 questions)

Schedule a demo with iDentalSoft and access 65 must ask questions for the vendor while watching iDentalSoft in action.

Where iDentalSoft is used?

No doubt, iDentalSoft offers all significant features helpful for dental practice management. However, it is a little pricey as compared to the alternatives. Dentimax and Denticon pose tough competition to iDentalSoft at a lower price. However, iDentalSoft offers multiple ways for patient and dental practitioner communication. iDentalSoft also does not have an on-premises setup. The device support is also minimal. Given the alternatives, iDentalSoft has a long way to meet customer needs at justified pricing based on features.

List of categories

Dental

iDentalSoft Vs. Alternatives

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iDentalSoft
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4.4/5
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92/100
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axiUm De...
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tab32
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Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.