idTracks-Docs Review - why 3.6 stars?

idTracks-Docs Review
ITQlick Score: 90/100
ITQlick Rating: (3.6/5)
Pricing: 4/10 - average cost
Category: Hospital Management -> idTracks-Docs
Ranking:Ranked 4 out of 172 Hospital Management systems
Company: HealthDox
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: idTracks-Docs pricing, idTracks-Docs alternatives

Shlomi LaviShlomi Lavi / updated: Mar 13, 2022

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What is idTracks-Docs and its features?

idTracks-Docs by HealthDox is a hospital management software designed for policy and procedure management specifically tailored for the needs of the healthcare industry. The software comes with features as:
  • Notifications: No more forgotten renewals. When a policy needs to be amended, reviewed, or is about to expire, this function alerts and reminds the company.
  • Version Control and History: This feature retains track of prior activities and provides quick access to earlier versions, including renewals.
  • Reports: If one of the 25 pre-made templates does not suit the parameters that health professionals are searching for, this function allows them to build a custom template; it can be done in excel or pdf.
  • Single Sign-on: By logging in, the single sign-on functionality takes the end-users credentials and applies them to every application, saving the user from having to log in every time.
  • Enhanced Search Engine: Instead of only performing a generic search, this capability additionally searches the content of documents.
idTracks-Docs is a hospital management software that started in 1999. The company is headquartered in Tempe, Arizona, United States. The company has a workforce of more than 10,000 employees

What is idTracks-Docs rating?

The rating of idTracks-Docs is 3.6 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses idTracks-Docs?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, idTracks-Docs makes it fairly easy to use. This product is user friendly and intuitive.

Is idTracks-Docs cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access idTracks-Docs on your mobile/smart phone.

Is idTracks-Docs the best Hospital Management system?

idTracks-Docs is ranked 4 out of 172 software in their category (Hospital Management systems).

What are idTracks-Docs's pros? (3 Pros)

  • idTracks-Docs offers easy-to-use policy and procedure management
  • The software is feature-rich
  • The software helps users to manage regulations within the state, so laws are not violated

What are idTracks-Docs's cons? (1 cons)

  • Limited support channels

Who are their main alternatives?

idTracks-Docs competes with other hospital management systems and other systems like Agilysys DataMagine, Insta, and SimplePractice. We will compare these systems in some specific aspects below.
  • Functionality: idTracks-Docs offers features like References to Regulatory Standards, Enhanced Search Engine, Single Sign-on, Reports, Version Control and History, Notifications, Archiving & Retention, Collaboration, Document Classification, Document Generation, File Conversion, Offline Access, Policy Management, Version Control, etc. Agilysys DataMagine offers features like Property Management, Point of Sale, Inventory, and Procurement, Payment, Analytics, Venue Reservations, Activity Scheduling, Document Management, Services, Document Classification (available in idTracks-Docs), Archiving & Retention (available in idTracks-Docs), Compliance Tracking, Collaboration, etc. Insta offers features like Patient Administration, Revenue Cycle Management, Clinical Features, Pharmacy/Inventory, Reporting & other add-on modules, Compliance Management (available in Agilysys DataMagine), Appointment Scheduling, Bed Management, Billing & Invoicing, Case Management, etc. SimplePractice offers features like Telehealth, Client Portal, Scheduling, Documentation, Billing, Insurance, Mobile, Support, Custom Reminders, Secure Messaging, HIPAA-compliant, Live Support, Reporting, Security, Account Activity, Mobile, etc.
  • Customers/Industries: Agilysys DataMagine targets Hotels & Resorts, Casino Resorts, Tribal Gaming, Cruise Lines, Foodservice Management, Sports & Entertainment, Restaurant, etc. Agilysys DataMagine has customers like Pinehurst, 7 Cedars Casino, Wequassett Resort & Golf Club, The Summit Hotel, Portlander Inn, Odawa Casino Resort, Quinault Beach Resort & Casino, Grand Casino Mille Lacs & Grand Casino Hinckley, etc. Insta has customers like Prodia, Karen Hospital, Browns Hospitals, Helios Hospitals, CureMed Tabsh medical centers, Dar Afia Medical Company, Glamour Care Clinics, Forever Young Clinics, La Mar Aesthetic Surgery Centre, etc. SimplePractice targets Acupuncturists, Chiropractors, Counselors, Dietitians & Nutritionists, Lactation Consultants, Marriage and Family Therapists, Massage Therapists, Mental Health Professionals, Occupational Therapists, Physical Therapists, Psychologists, Social Workers, Speech-Language Pathologists, and Substance Use Counselors.
  • Cost: The license cost information for idTracks-Docs and Agilysys DataMagine is unavailable. Insta starts at $50.00 per month. SimplePractice starts at $29 per month.
  • Cloud-based/On-premise: All the alternatives of idTracks-Docs are cloud-based.
  • Support: idTracks-Docs offers the Chat support channel. Insta offers Email/Help Desk, FAQs/Forum, Phone Support, and Chat. SimplePractice offers all support channels of Insta plus a Knowledge Base. Agilysys DataMagine offers Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of idTracks-Docs?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for idTracks-Docs

What should you ask HealthDox during a demo session? (65 questions)

Schedule a demo with idTracks-Docs and access 65 must ask questions for the vendor while watching idTracks-Docs in action.

Where idTracks-Docs is used?

idTracks-Docs is a robust system-backed application with an easy user interface. It gives its users the ability to design workflows for all processes involved in the life cycle of a document. idTracks-Docs is a good choice for healthcare institutions searching for a sophisticated application to handle their rules and procedures.

List of categories

Document Capture & Image Processing
Document Management
Automated Testing
Hospital Management
Document Management
Project Collaboration

List of features

Version Control
Collaboration Management
Document Indexing

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.