IFS Review - why 2.8 stars?

IFS Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 9.6/10 - high cost
Category: Field Service -> IFS review
Ranking:Ranked 77 out of 350 Field Service systems
Company: IFS
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: IFS pricing, IFS alternatives
Shlomi LaviShlomi Lavi / updated: Jun 28, 2022

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What is IFS?

IFS is a field service and enterprise asset management software for companies to manage assets, work orders, billing, reverse logistics processes, optimize workforce scheduling, diagnose and solve arising issues. The software also aids workforce scheduling, management of returns and repairs, improved visibility, and enhances a better customer experience.

The software possesses key features like; workforce scheduling and planning, reverse logistics, field service management, and remote assistance. The software is founded in 1983, headquartered in Linkoping, Sweden, and has a workforce size of over 5000 persons. The software is a five-time winner of the Gartner Magic Quadrant on Field Service and the award for Customers Choice on Peer Insights in 2020.

Who is it best for?

The typical customers include the following business size: Medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 9.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for IFS. You can also find here pricing information from IFS's website.

Pros

  • It requires minimal training to use
  • The software supports Microsoft Excel as an add-on
  • IFS can be used across several departments like sales, manufacturing, and logistics
  • Easy to use with excellent tracking features

Cons

  • A few users complained of the length of time required in generating reports
  • Methods of archiving information should be introduced

How it stacks up?

Access a head to head analysis of IFS vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
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IFS
ITQlick rating
2.8/5
Score
83/100
Pricing
9.6/10
License pricing
Pricing not available
Functionality
6
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Jobber
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2/10
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HouseCal...
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4.7/5
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98/100
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2/10
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$49 per user/month
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31
ServiceT...
ITQlick rating
4.6/5
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97/100
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4/10
License pricing
$398 per technician/month + $800 one-time setup cost
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22
Service ...
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$126 per month
Functionality
23

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

IFS is ranked 77 out of 350 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of IFS is 2.8 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, IFS makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently IFS can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between IFS and alternatives?

The most popular alternatives to IFS in 2024: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - IFS VS Field Service Software alternatives.

Is IFS right for you or your business?

IFS is fit for medium and large businesses, and it suits users in industries like telecommunication and energy, engineering construction, oil and gas, and manufacturing. Some users of the software are Spencer Technologies, Baxi Heating Limited, Auto Windscreens, and Munters.

List of categories

Construction
Construction Apps
Electrician Apps
Heavy Construction
Mechanical and HVAC Estimating
Plumbing Estimating

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.