IncidentMonitor - Top Competitors (Feb 2022)
Compare PricingITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> IncidentMonitor review -> IncidentMonitor competitors |
Ranking: | Ranked 76 out of 210 Help Desk systems |
Company: | Monitor 24-7 Inc. |
Pricing: | starts at $36 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | IncidentMonitor review, IncidentMonitor pricing guide |
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IncidentMonitor vs. Alternatives in 2023
The two major competitors of IncidentMonitor are DeskAlerts and ServiceDesk plus. While IncidentMonitor is both cloud-based and on-premise, DeskAlerts is a cloud-based system. DeskAlerts is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises while IncidentMonitor is designed for medium-sized businesses and the small-sized businesses.IncidentMonitor offers users with automated routing a feature that is not available in DeskAlerts. Based on the available online reviews, IncidentMonitor has ratings of 4.5 while DeskAlerts has ratings of 4.3. Unlike ServiceDesk, which is a cloud-based solution, IncidentMonitor is both cloud-based and on-premise.
ServiceDesk is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises while IncidentMonitor is designed for medium-sized businesses and the small-sized businesses. Based on the available online reviews that are provided by users, ServiceDesk has ratings of 4.00 while IncidentMonitor has ratings of 4.5. IncidentMonitor can support business growth more than ServiceDesk since it is both cloud-based and on-premise.
IncidentMonitor alternatives - for small & large Business
Here are the top 4 alternatives to IncidentMonitor that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.