inConcert Allegro Review - why 4.2 stars?
Compare Pricing
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 3.6/10 - low cost |
| Category: | Call Center -> inConcert Allegro review |
| Ranking: | Ranked 47 out of 240 Call Center systems |
| Company: | inConcert |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | inConcert Allegro pricing, inConcert Allegro alternatives |
Shlomi Lavi / updated: Jul 29, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is inConcert Allegro?
inConcert Allegro is a full-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center. The platform offers various features that include dialer, integration, IVP, recording, messaging, and ACD.inConcert Allegro software provides training by Documentation, Webinars, Live Online, and In-Person channels. inConcert Allegro is a product of inConcert Company founded in 2001 in the United States. The multichannel feature allows the users to communicate with their customers using any channel that the customer prefers.
inConcert Allegro features Speech Technologies that offers features like text to speech, recognition, and voice biometrics and automatic speech which give the customers a superior experience.
Who is it best for?
The typical customers include the following business size: Medium and large size businesses.What is the actual cost?
ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for inConcert Allegro. You can also find here pricing information from inConcert Allegro's website.How it stacks up?
Access a head to head analysis of inConcert Allegro vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is inConcert Allegro right for you or your business?
inConcert Allegro software is designed to offer a solution to the communication requirements in the high-demand multimedia contact centers. The platform is suitable for Call Centers & Contact Centers that specialize in subcontracting, banking & finance, healthcare, retail, telecommunication, education, collection, telesales, and customer service. It is ideal for companies of any size from small-large enterprises.List of categories
Call Recording
IVR
Call Center
Customer Service
Quality Management
Voice Recognition
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.