inContact Cloud Contact Center Review

Let our Call Center Software Experts help you find the right Software for your Business!

Last updated: Apr 19, 2018

inContact Cloud Contact Center Review

11 reviews
(3.2/5)

Small business, Medium business

The inContact Cloud Contact Center is designed to help users to increase their market share and their profitability.

PriceDemo

What is inContact Cloud Contact Center? Updated: Apr 19, 2018

The inContact Cloud Contact Center is designed to help users to increase their market share and their profitability.

inContact Cloud Contact Center Average Rating -

The average rating of inContact Cloud Contact Center is 3.2 stars. The rating is based on 11 aggregated online reviews.

inContact Cloud Contact Center Typical Customers

The majority of the users of inContact Cloud Contact Center are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management.

inContact Cloud Contact Center Features

The inContact Cloud Contact Center is a cloud-based Software as a Service/SaaS and thus, the users can reduce their operation costs. This software offers users with range of solutions such as being scalable and built on the fundamentals of speech-enabled IVR and multi-channel ACD.

It also has customer feedback, CRM integrations, workforce optimization, predictive dialers and workforce management, disaster recovery reporting and analytics and network connectivity.

inContact Cloud Contact Center Alternatives

The good alternatives to consider for inContact Cloud Contact Center include PIMS Auto Dialer, Ringio and Clarity Connect.

inContact Cloud Contact Center Pricing Information

The pricing for inContact Cloud Contact Center can only be obtained by asking for a quotation. Kindly fill out the form below for pricing info.

inContact Cloud Contact Center demo

25 questions to ask the vendor on inContact Cloud Contact Center demo


inContact Cloud Contact Center Categories

Call Center
Call Recording
Call Monitoring
Call Center Workforce Management

Specifications

Company:
Address: Salt Lake City, Midvale, UT 84047
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile
Operating Systems: Mac OS, Windows, Linux



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