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Last updated: Apr 22, 2019
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The rating of inContact is 3.2 stars. The rating is based on ITQlick experts review
The majority of the users of inContact Cloud Contact Center are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management.
The inContact Cloud Contact Center is a cloud-based Software as a Service/SaaS and thus, the users can reduce their operation costs. This software offers users with range of solutions such as being scalable and built on the fundamentals of speech-enabled IVR and multi-channel ACD. It also has customer feedback, CRM integrations, workforce optimization, predictive dialers and workforce management, disaster recovery reporting and analytics and network connectivity.
The good alternatives to consider for inContact Cloud Contact Center include PIMS Auto Dialer, Ringio and Clarity Connect.
The pricing for inContact Cloud Contact Center can only be obtained by asking for a quotation. Kindly fill out the form below for pricing info.
25 questions to ask the vendor on inContact demo
| Company: | inContact |
|---|---|
| Address: | Salt Lake City, Midvale, UT 84047 |
| Website: | inContact Cloud Contact Center |
| Customers: | Small business, Medium business |
| Business Area: | Cross Business Areas |
| Platforms: | Desktop, Mobile |
| Operating Systems: | Mac OS, Windows, Linux |
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