Infinity Call Tracking Review - why 4.7 stars?

Infinity Call Tracking Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Call Center -> Infinity Call Tracking review
Ranking:Ranked 90 out of 240 Call Center systems
Company: Infinity Tracking
Pricing: starts at $199 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Infinity Call Tracking pricing, Infinity Call Tracking alternatives
Shlomi LaviShlomi Lavi / updated: Mar 29, 2022

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What is Infinity Call Tracking?

Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze conversations between them and their clients and create more clarity on the needs and preferences of the clients. Through Infinity call tracking software, businesses can track customer phone calls through a tracking number to identify which ones are beneficial to the business goals.

Infinity call tracking allows users to integrate their call data with the Google suite which in turn helps them to track the complete visitor journey. The call tracking process helps to close the gap between offline and online activities.

The core features of Infinity call tracking include Call Recording, Call Routing, Caller Identification, Campaign Management, Archiving, and Call Sharing among others. The system integrates with multiple apps in areas like CRM systems, Customer management systems, Telephony, Integrations, and Martech.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $199 per month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infinity Call Tracking. You can also find here pricing information from Infinity Call Tracking's website.

How it stacks up?

Access a head to head analysis of Infinity Call Tracking vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Infinity...
ITQlick rating
4.7/5
Score
75/100
Pricing
6/10
License pricing
$199 per month
Functionality
4
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nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Infinity Call Tracking is ranked 90 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Infinity Call Tracking is 4.7 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Infinity Call Tracking makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Infinity Call Tracking on your mobile/smart phone.

Differences between Infinity Call Tracking and alternatives?

The most popular alternatives to Infinity Call Tracking in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Infinity Call Tracking VS Call Center Software alternatives.

Is Infinity Call Tracking right for you or your business?

Infinity Call Tracking software is designed to offer Call tracking tools for small, mid-level, and large-market businesses. It provides solutions for Individuals and businesses in the healthcare, property, automotive, banks & financial services, marketing, operations, and travel sectors. Businesses that want to make sense of their customer is conversations can make use of Infinity Call Tracking software.

List of categories

PBX Phone Systems
Call Center
Call Tracking
Website analysis

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.