Infor HCM Review - why 4.3 stars?

Shlomi Lavi / updated: Mar 28, 2022

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What is Infor HCM?

Infor HCM is a robust cloud-based human resource software solution that combines payroll and human capital management into one, helping businesses and organizations to manage employees and create conducive working environments. The Infor HCM platform consists of several features, some of which are discussed below:

• Global HR: With Infor HCM, organizations can set up a global enterprise foundation, create a single record for all employees to streamline the processing of end-to-end HR business tasks, and leverage organization or people insights for more decisive decision-making.
• Payroll: Businesses can design a simplified pay cycle with Infor HCM. The software solution also helps to utilize consolidated configuration for processing pay cycles lock time records when processing pay cycles. Info HCM also provides a payroll dashboard along with cloud financial integrations.
• Case Management: Infor, HCM helps businesses with tools for case management that deliver automated case routing, report and analyze cases, create surveys, track service level agreements, and support agent and manager queues.
• Benefits: With the Infor HCM, organizations and human resource teams can automate time off programs, offer health, disability, medical, insurance, and retirement or investment programs to employees or retirees, and carry out planning/award budgets.

Infor was founded in 2002, with its headquarters in New York City, USA. The company currently has over 17,000 employees and is owned by Koch Industries.

Who is it best for?

The software is useful for small and medium business ventures as well as large enterprises. It can be deployed for the human resource and capital management of business belonging to all major industries. Noteworthy industries in which the software is commonly deployed include aerospace and defense, automotive, sale and retail, chemicals, food and beverage, electronics, and industrial manufacturing etc.

Customers of the software come from over 200 countries around the world and number well over 70,000. You can utilize the Infor HCM services for driving business growth and improving operations. Major customers of the software include Kellogg Company, Mattress Firm, Mohegan Sun, Riverstone, and Techtronic Industries Company Ltd. etc.

Main features and functionalities

The unified human capital management platform of the software provides centralized management of devices and processes to improve business operations. Workflow data is integrated to fulfill the organizational needs and measure performance. Employee information can be organized at a single location from where it can be searched and graphed.

The software provides organizational and geographic analysis which can be customized. Based on information maps, various web reports can also be created. You also have the facilities of running stored process reports and forecasting reports. Skill shortages are tracked accurately for better organizational risk management.

Other important services offered by the software include customizable dashboards, key performance indicators, strategy management, and custom workforce metrics. For advanced predictive analysis, you have the options of forecasting and data mining as well as human capital trending and what-if analysis.

What is the actual cost?

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infor HCM. You can also find here pricing information from Infor HCM's website.

Pros

• Infor HCM integrates well with legacy payroll, accounting, and learning management systems
• The platform is relatively feature-rich
• Infor HCM has more support channels available to its clients when compared to some of its top alternatives
• The software guarantees up to 50% reduction in annual cost per employee.
• The software allows you the creation and customization of various web reports based on information maps.

Cons

• The user interface of the Infor HCM platform is not intuitive, which makes it difficult for new users to navigate easily
• The system sometimes slows down, thus hampering workplace productivity
• There are no integration facilities with third party applications such as Salesforce and Primavera.
• There are no features of training administration and payroll management on Infor HCM.
• Services such as onboarding and recruitment application tracking are not offered by the software.

How it stacks up?

Access a head to head analysis of Infor HCM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Infor HCM right for you or your business?

Infor HCM is a fully integrated cloud-based human resource management software solution. The Infor HCM platform offers payroll and core HR solutions to businesses of all sizes across several industry verticals like finance, healthcare, engineering, hospitality, and food services.