InfoTrack Review - why 4.5 stars?

InfoTrack Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Legal Document Management -> InfoTrack review
Ranking:Ranked 2 out of 6 Legal Document Management systems
Company: InfoTrack
Pricing: starts at $3 per transaction
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: InfoTrack pricing, InfoTrack alternatives
Shlomi LaviShlomi Lavi / updated: Jan 21, 2024

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What is InfoTrack?

InfoTrack is a leading global technology company that provides law firms access to legal information and services through seamless integrations with their case management systems. The company was established in the year 2000 in Sydney, New South Wales, Australia, and has since expanded its operations to the United States, the United Kingdom, and New Zealand. With over 687 employees, InfoTrack is dedicated to driving efficiency in every law firm, large or small, with powerful, easy-to-use, and innovative solutions.

InfoTrack’s purpose-built, award-winning technology simplifies complex ecosystems of platforms into one seamless, supercharged workflow. The company’s innovative technology reduces data entry by mapping text fields directly from your case management system into InfoTrack, tracks all order expenses as they’re made, allows you to easily pass through litigation costs to your clients, and court-stamped documents automatically download to your matter.

InfoTrack’s integrated SAAS platforms enable clients to find, analyze, organize, and communicate information efficiently and effectively. The company’s products are used by tens of thousands of legal professionals across Australia, New Zealand, the United Kingdom, and the United States to file court cases, arrange service processes, perform searches, obtain legal information, and more.

InfoTrack’s solutions are designed for legal and conveyancing, banking and finance, accounting, real estate, and other professionals. The company’s cloud-based solution can be used anywhere, anytime, and integrates with over 30 practice management systems.

InfoTrack’s SettleIT clients save 4-5 billable hours per conveyancing matter, and 94% of client inquiries were resolved on first contact. InfoTrack’s industry-leading support team provides the support you need from a local team dedicated to your success, every step of the way. From initial setup to beyond, you can feel confident. Your dedicated account manager can provide you with complimentary training whenever you need, and the company takes 35 seconds to answer your call, and 94% of your queries will be resolved on first contact.

In conclusion, InfoTrack is an innovative technology company that provides reports, searches, certificates, and integrated solutions for the property industry and related services. The company’s products are designed to drive efficiency in every law firm, large or small, with powerful, easy-to-use, and innovative solutions. With over 687 employees, InfoTrack is dedicated to providing law firms access to legal information and services via integrations with popular case management systems.



Who is it best for?

InfoTrack’s solutions are designed for legal and conveyancing, banking and finance, accounting, real estate, and other professionals. The company’s products are used by tens of thousands of legal professionals across Australia, New Zealand, the United Kingdom, and the United States to file court cases, arrange service processes, perform searches, obtain legal information, and more.

Here are some examples of companies that use InfoTrack:

  1. Johnsons Solicitors: A law firm based in the United Kingdom.
  2. Ian McCann Legal: A law firm based in Australia.
  3. Legal Studio Solicitors: A law firm based in the United Kingdom.
  4. Pearson Solicitors and Financial Advisers Ltd: A law firm based in the United Kingdom.
  5. Peck Ritchey: A law firm based in the United States.

Main features and functionalities

Here is how InfoTrack can help your business:

  1. Time Efficiency and Productivity Boost: InfoTrack advanced search technology significantly reduces the time spent on legal research. By offering quick and accurate access to a vast array of legal databases, the platform allows your team to focus more on strategic and value-added tasks, ultimately boosting overall productivity.

  2. Streamlined Document Collaboration: The document collaboration and management features of InfoTrack simplify the way your team works on legal documents. Whether you are working with colleagues within the same office or collaborating with clients remotely, InfoTrack cloud-based system ensures seamless collaboration, version control, and secure document sharing. This streamlining can lead to faster document turnaround times and improved communication.

  3. Enhanced Compliance Management: Staying compliant with ever-changing regulations is crucial in the legal landscape. InfoTrack comprehensive compliance solutions keep your business informed about the latest legal developments. Automated alerts and notifications ensure that your team is proactive in addressing compliance issues, reducing the risk of oversights and potential legal challenges.

  4. Integration with Existing Legal Software: InfoTrack is designed to seamlessly integrate with popular legal software, creating a cohesive and interconnected ecosystem for your business. This integration eliminates the need for manual data entry, reduces errors, and ensures consistency across different platforms. Your team can work more efficiently by transitioning seamlessly between tasks, whether it is case management, billing, or client communication.

  5. Global Access and Jurisdictional Expertise: If your business operates in multiple jurisdictions, InfoTrack global reach and expertise can be a valuable asset. The platform provides access to legal information and resources worldwide, helping your team navigate the complexities of different legal systems and jurisdictions. This global access is particularly beneficial for international law firms and businesses with diverse legal requirements.

  6. Dedicated Customer Support: InfoTrack commitment to customer satisfaction is reflected in its dedicated support services. Your business will have access to a team of experts ready to assist with any inquiries, provide training, and ensure a smooth onboarding process. This support infrastructure ensures that your team can make the most of InfoTrack features and functionalities.

What is the actual cost?

InfoTrack offers a transparent, transaction-based pricing model that makes it easy to bill expenses to your client. The company does not have any subscriptions, tiers, or setup fees. Here is a breakdown of the pricing for some of the products and services offered by InfoTrack:

  1. eSignatures (SignIT): $3 per transaction.
  2. Process Serving: Varies by location. For example, in California, the price starts from $85 for 0-49 pages and goes up to $150 for 1,000+ pages.
  3. Physical Court Filing: Varies by location. For example, in California, the price starts from $90 for up to 15 pages and goes up to $355 for 201+ pages.

Please note that these prices are transactional and may vary depending on the location and service offered.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for InfoTrack. You can also find here pricing information from InfoTrack's website.

Pros

  • Comprehensive Legal Databases: InfoTrack stands out for its extensive and specialized legal databases, providing users with a wealth of information and resources. This depth sets it apart from competitors, ensuring legal professionals have access to a comprehensive array of data for informed decision-making.
  • Advanced Search Capabilities: InfoTrack excels in offering advanced search functionalities, enabling users to navigate legal databases with precision and efficiency. This feature surpasses some competitors, ensuring that legal practitioners can quickly find the most relevant and up-to-date information crucial to their work.
  • Integrated Workflow Solutions: InfoTrack goes beyond basic legal research by offering integrated workflow solutions. This sets it apart from competitors, as it provides a seamless experience for legal professionals, allowing them to not only access information but also collaborate, share documents, and streamline their entire workflow within a unified platform.

Cons

  • Learning Curve: The platform extensive features and capabilities may come with a steeper learning curve for some users compared to simpler alternatives. Competitors offering more straightforward interfaces may be preferred by those seeking a quicker onboarding process.
  • Customization Limits: While InfoTrack provides a robust set of features, some users might find the platform less customizable compared to certain competitors. Those seeking highly tailored solutions may opt for platforms that allow for more extensive customization to better suit their specific needs.

How it stacks up?

Access a head to head analysis of InfoTrack vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
InfoTrack
ITQlick rating
4.5/5
Score
82/100
Pricing
4/10
License pricing
$3 per transaction
Functionality
7
Compare
mattero
ITQlick rating
4.8/5
Score
82/100
Pricing
4/10
License pricing
$30 per user/month
Functionality
16
TrialWorks
ITQlick rating
4.4/5
Score
80/100
Pricing
9.8/10
License pricing
$495 per license
Functionality
20
iManage
ITQlick rating
3.2/5
Score
74/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3
Closing ...
ITQlick rating
3.4/5
Score
62/100
Pricing
4.8/10
License pricing
$50 per month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Legal Document Management system?

InfoTrack is ranked 2 out of 6 software in their category (Legal Document Management systems).

How they are rated on ITQlick?

The rating of InfoTrack is 4.5 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, InfoTrack makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access InfoTrack on your mobile/smart phone.

What should we ask during a demo session?

Differences between InfoTrack and alternatives?

The most popular alternatives to InfoTrack in 2024: mattero, TrialWorks, iManage, Closing Table. Access the complete competitors analysis here - InfoTrack VS Legal Document Management Software alternatives.

List of categories

Accounting & Finance
Digital Signature
Communications
Practice Management
Legal Document Management

List of features

Accounting & Finance
Digital Signature

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.