InMoment Employee Engagement Review - why 3.1 stars?

InMoment Employee Engagement Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 7/10 - high cost
Category: Customer Experience Management -> InMoment Employee Engagement review
Ranking:Ranked 4 out of 22 Customer Experience Management systems
Company: InMoment
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: InMoment Employee Engagement pricing, InMoment Employee Engagement alternatives
Shlomi LaviShlomi Lavi / updated: May 22, 2022

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What is InMoment Employee Engagement?

InMoment is a customer experience management software designed to help businesses to create programs that improve customer experience. This software also helps businesses recognize and take advantage of emotional moments where customer loyalty can be achieved. With InMoment, users can create strategies to offer what customers love and also analyze these strategies to see which yields more significant results, in this case, experience. Researching a particular market is also possible with this software.

Some of the significant features of InMoment are; program design, survey experience optimization, market research, and voice of the employee. InMoment was founded in 2002, headquartered in Salt Lake City, United States, and now with a workforce of 501-1000 employees. They are a recipient of the Virgin Money Supplier of the year Awards, 2020.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for InMoment Employee Engagement. You can also find here pricing information from InMoment Employee Engagement's website.

Pros

  • This software has a clear and intuitive dashboard
  • InMoment allows users to track and analyze results, following detailed charts and graphs
  • It has a reliable customer service

Cons

  • The site could be upgraded for fast responsiveness

How it stacks up?

Access a head to head analysis of InMoment Employee Engagement vs alternative software solutions.
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InMoment...
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3.1/5
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84/100
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Pega CRM
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3.8/5
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4.8/10
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Gainsight
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Contents...
ITQlick rating
4.3/5
Score
84/100
Pricing
6.2/10
License pricing
$99 per user/month
Functionality
4

Frequently Asked Questions (FAQs)

Is it the best Customer Experience Management system?

InMoment Employee Engagement is ranked 4 out of 22 software in their category (Customer Experience Management systems).

How they are rated on ITQlick?

The rating of InMoment Employee Engagement is 3.1 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, InMoment Employee Engagement makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access InMoment Employee Engagement on your mobile/smart phone.

Differences between InMoment Employee Engagement and alternatives?

The most popular alternatives to InMoment Employee Engagement in 2023: Enterprise Feedback, Pega CRM, Gainsight, Contentsquare, FullStory. Access the complete competitors analysis here - InMoment Employee Engagement VS Customer Experience Management Software alternatives.

Is InMoment Employee Engagement right for you or your business?

InMoment fits into any size of business from small, medium to large businesses in different industries. These industries include; healthcare, automotive, retail, and telecommunication. Several companies use this software, for example, Volvo, Thomson Reuters, Foot Locker, and Aunty Annies.

List of categories

Employee Engagement

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.