Inova Performance Tracker Review - why 4.9 stars?
Compare Pricing
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4.6/10 - average cost |
| Category: | Business Intelligence -> Inova Performance Tracker review |
| Ranking: | Ranked 45 out of 553 Business Intelligence systems |
| Company: | Inova Solutions |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Inova Performance Tracker pricing, Inova Performance Tracker alternatives |
Shlomi Lavi / updated: May 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Inova Performance Tracker?
Inova Performance Tracker is a web-based call center dashboard that can help users to track their call center performance. The solution provides real-time data and empower contact center professionals to take informed strategic decisions and adjust their plans if needed.Inova Solutions, the company behind this call center dashboard, was founded back in 1984, is headquartered in Charlottesville, VA.
Who is it best for?
Inova Performance Tracker is suitable for call centers of all shapes and sizes that are looking for a way to monitor their call center performance. Harleysville Insurance, AAA Michigan and UMiami are some of the clients of this call center dashboard solution.Main features and functionalities
Inova Performance Tracker comes with customizable data reports, unified view of data sources and multiple centers, graphical view of call center KPI, charts, grids, problem alerts and integration support with any data source features. Users can get an overview of call center performance metrics right from the custom-built web dashboard and drill down to the important areas. It’s easy to leverage existing resources as the dashboard can be built on your intranet platform. Real-time alerts can help management teams to compare their current performance against goals and take actions accordingly.What is the actual cost?
ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Inova Performance Tracker. You can also find here pricing information from Inova Performance Tracker's website.How it stacks up?
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Frequently Asked Questions (FAQs)
List of categories
Dashboards & KPIs
Call Center
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.