InSync Review - why 4.6 stars?

InSync by InSync Healthcare Solutions Review
ITQlick Score: 86/100
ITQlick Rating: (4.6/5)
Pricing: 4.2/10 - average cost
Category: Telemedicine -> InSync
Ranking:Ranked 2 out of 17 Telemedicine systems
Company: InSync Healthcare Solutions LLC
Pricing: starts at $195 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: InSync pricing, InSync alternatives

Shlomi LaviShlomi Lavi / updated: Sep 28, 2022

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What is InSync and its features?

InSync is a cloud-based electronic medical record solution that is designed to be used in clinics and hospitals of all types. The solution is suitable for use in all types of disciplines in the medical and healthcare industry such as cardiology, optics, dermatology, therapy, mental rehabilitation, and general urgent care services.

The solution helps physicians maximize their output by saving much of their time while treating patients meaning that they can take care of more patients than before. The main features include patient registration, patient billing, E-prescribing and charting among others.

InSync Healthcare solution is the organization that has been developing and distributing InSync EMR. The company is located in the United States and was opened in the year 2008.

What is InSync rating?

The rating of InSync is 4.6 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses InSync?

Customers of the software include medical practices and businesses of all sizes. Major healthcare domains where the software can be deployed include ambulatory care, community health, multi- specialty clinics, and others. Some notable clients of the software include Brownsville Podiatric Wound Care, Advanced Foot & Ankle Care, and Scottsdale Psychological Services etc.

Is it easy to use?

Yes, InSync makes it fairly easy to use. This product is user friendly and intuitive.

Is InSync cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access InSync on your mobile/smart phone.

Is InSync the best Telemedicine system?

InSync is ranked 2 out of 17 software in their category (Telemedicine systems).

What are their main features and functionalities?

The software offers cloud-based electronic medical records (EMR) management with such services as clinical charting, referral management, medication management, lab orders, electronic billing and prescribing, E&M coding, drug and allergy alerts, patient and physician portal, task management, and others. It also offers comprehensive revenue cycle management for increase in collection and decrease in rejection rates.

InSync improves medical practice accuracy because of its optical character recognition (OCR) technology and eliminates the need of manual data entry. Other important practice management capabilities include accounts receivable management, appointment scheduling, document management, electronic claims, insurance payments, electronic patient statements, and customizable reporting etc.

What are InSync's pros? (3 Pros)

  • InSync is a cloud-based telemedicine solution which makes it a flexible option
  • The platform integrates well with electronic health records and practice management software
  • InSync has a powerful and automated telemedicine billing feature that streamlines claims processing

What are InSync's cons? (2 cons)

  • InSync has a limited feature set compared to its top competitors
  • The software does not have a user-friendly interface and sometimes needs too many clicks to perform basic actions

Who are their main alternatives?

InSync vs.

InSync and have some features in common, such as telemedicine sessions, HIPAA compliance, telemedicine appointment scheduling, telemedicine billing, etc. Unlike, InSync offers EHR and practice management integrations. On the other hand, supports patient queues, screen sharing, group chats, live chat, branding tools, a virtual waiting room, etc., which InSync does not offer.

InSync is a cloud-based telemedicine solution, while is a browser-based platform. InSync does not disclose its pricing details, while pricing starts at $35 per month, with a free plan available. InSync serves behavioral health, pediatrics, speech therapy, internal medicine, OB/GYN, etc., while serves patients and providers across several specialties, clinics, educators, nonprofits, etc.

They are equally scalable solutions for individual providers and enterprise clinics. Over 700,000 providers use to deliver telehealth services, while Qualifacts, the vendor of the InSync platform, serves over 10 million patients worldwide. Unlike InSync, provides a community forum support channel and a live chat channel.

InSync vs. Mend

InSync and Mend have similar features, including appointment scheduling, HIPAA-compliant telemedicine, telemedicine billing, EHR and PM integrations, etc. Unlike InSync, Mend offers patient self-scheduling, branding tools, an AI attendance predictor, appointment reminders and rescheduling, digital intake forms, group videos, virtual waiting rooms, telepsychiatry, etc.

InSync and Mend are cloud-based telemedicine solutions. InSync does not disclose its pricing schedule, and Mend has a free forever plan. InSync serves providers across several specialties, including behavioral health, pediatrics, speech therapy, internal medicine, OB/GYN, etc., while Mend serves providers in 89 different specialties.

Over 20,000 providers use Mend, serving more than five million patients, while Qualifacts, the vendor of the InSync platform, serves over 10 million patients worldwide. They are equally scalable solutions for individual providers and large-scale healthcare organizations. Unlike InSync, Mend has a live chat support channel.

InSync vs. OnCall Health

InSync offers HIPAA-compliant telemedicine, appointment scheduling, EHR & PM integrations, etc., which are available to users of OnCall Health. Unlike InSync, OnCall Health supports workflow automation, insurance verification, digital intake forms, etc. On the flip side, InSync offers telemedicine billing, unlike OnCall Health.

They are cloud-based telemedicine solutions. InSync and OnCall Health do not disclose their pricing schedules, and no free trials are available. InSync serves behavioral health, pediatrics, speech therapy, internal medicine, OB/GYN, etc., while OnCall Health serves IT leaders, operators, and providers in behavioral health.

InSync and OnCall Health are highly scalable solutions for individual providers and enterprise clinics. Qualifacts, the vendor of the InSync platform, serves over 10 million patients worldwide, while OnCall Health is a leading provider of behavioral health telemedicine solutions. Unlike InSync, OnCall Health has a live chat support channel, but InSync has a phone support channel that OnCall Health does not provide.

What is the cost of InSync?

The cost of license starts at $195 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for InSync. You can also find here pricing information from InSync's website.

What should you ask InSync Healthcare Solutions LLC during a demo session? (65 questions)

Schedule a demo with InSync and access 65 must ask questions for the vendor while watching InSync in action. Visit the vendor's website here.

Where InSync is used?

InSync is a telemedicine solution for providers across several specialties, including behavioral health, pediatrics, speech therapy, home health, internal medicine, OB/GYN, etc. The software is highly scalable for independent providers and enterprise healthcare organizations. Turning Point Counseling Services is a notable customer that uses InSync.

List of categories

CCHIT Certified EMR / EHR
Cloud Based EMR
Electronic Medical Records
Family Practice EMR
iPad EMR
Medical Billing
Mental Health
ONC-ATCB Certified EMR

List of features

Appointment Management
E/M Coding
Handwriting Recognition
HIPAA Compliant
Patient portal
Voice Recognition

InSync Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.