Intermedia Hosted PBX Review - why 4.5 stars?

Intermedia Hosted PBX Review
ITQlick Score: 75/100
ITQlick Rating: (4.5/5)
Pricing: 6.8/10 - high cost
Category: VoIP -> Intermedia Hosted PBX
Ranking:Ranked 81 out of 164 VoIP systems
Company: Intermedia
Pricing: starts at $30 per license
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Intermedia Hosted PBX pricing, Intermedia Hosted PBX alternatives

Shlomi LaviShlomi Lavi / updated: Mar 24, 2022

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What is Intermedia Hosted PBX and its features?

Intermedia Hosted PBX is a web based business VoIP solution designed for small and medium businesses. It offers such services as call forwarding, voice to text email, caller ID, and others. The software was designed and launched by Intermedia.net Inc headquartered in California, United States.

What is Intermedia Hosted PBX rating?

The rating of Intermedia Hosted PBX is 4.5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Intermedia Hosted PBX?

The software is a most viable solution for small and medium sized businesses. It can be used in a variety of major industries including technology and IT services, media and entertainment, financial and legal services, and others. Some notable clients of the software include Regency Centers, Hoffman & Kaliser PC, and others.

Is it easy to use?

Yes, Intermedia Hosted PBX makes it fairly easy to use. This product is user friendly and intuitive.

Is Intermedia Hosted PBX cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Intermedia Hosted PBX on your mobile/smart phone.

Is Intermedia Hosted PBX the best VoIP system?

Intermedia Hosted PBX is ranked 81 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers comprehensive calling management capabilities including administrator portal, automatic answer mode, call blocking, call forwarding, call park and pickup, internal and external call transfer, call waiting from external calls, custom messages, direct inward dialing, e- agent integration, web-access to voicemail, call forwarding, group voicemail, and others.

Intermedia Hosted PBX offers conference calling with the facility of connecting up to 25 people on the same line without any need of reservations. Other important capabilities include conference scheduling, distribution of unique control codes, conference waiting, caller ID with name, 3-way calling, and others.

Who are their main alternatives?

Popular alternatives to Intermedia Hosted PBX: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Intermedia Hosted PBX?

The cost of license starts at $30 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Intermedia Hosted PBX. You can also find here pricing information from Intermedia Hosted PBX's website.

What should you ask Intermedia during a demo session? (65 questions)

Schedule a demo with Intermedia Hosted PBX and access 65 must ask questions for the vendor while watching Intermedia Hosted PBX in action.

List of categories

Business Phone Systems
Cloud PBX
PBX Phone Systems
SIP Clients
UCaaS Providers
VoIP
Content Management
Contact management

Intermedia Hosted PBX Vs. Alternatives

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Score
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4.5/5
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Nextiva ...
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RingCent...
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ShoreTel
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4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.