isolved Review - why 3.4 stars?

isolved Review
ITQlick Score: 91/100
ITQlick Rating: (3.4/5)
Pricing: 5/10 - average cost
Category: Human Resources -> isolved
Ranking:Ranked 22 out of 534 Human Resources systems
Company: Infinisource
Pricing: starts at $4 per employee/month
Typical customers: Medium and large size businesses
Platforms: Cloud
Links: isolved pricing, isolved alternatives

Shlomi LaviShlomi Lavi / updated: Jul 31, 2022

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What is isolved and its features?

Isolved is a cloud-based software designed to assist in workforce management process. The software works well in small-sized businesses and medium-sized businesses to help them in human resource management. Isolved provides a platform for all employees to stay connected, share their ideas and views, collaborate, and work as a team easily.

It provides a comprehensive human capital management solution to managers thus enabling them handle complex workforce needs. Some features of isolved include payroll management, tax compliance, leave tracking and wage garnishment. Isolved ICM is the producer and distributor of isolved software. It’s located in the United States and was founded in 1992.

What is isolved rating?

The rating of isolved is 3.4 stars out of 5 and the total score is 91 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses isolved?

Isolved is a cross industry product which is designed for small and mid-sized businesses. The product is available as a cloud based solution with a SaaS delivery model which can be accessed via the web or through mobile devices such as smart phones and tablets.

The product is best for companies that are looking at unifying all employee related information and processes in a completely consolidated workforce management solution. Isolved provides real time data for better workforce management decisions therefore improving employer-employee relationships, while also optimizing process management so that the costs and complexities of managing the workforce are substantially reduced.

Additionally for companies that need to adopt and follow various regulation and compliance requirements, they can rely on Isolved to provide the necessary support. The product includes compliance for the Affordable Care Act, FMLA, ERISA, COBRA, FLSA, and many others to ensure employers can avoid penalties by not fully following the necessary rules. There are detailed reports that consolidate employee information in order to identify trends & potential problems, as well as to analyze a company’s overall compliance.

Finally Isolved offers companies a guarantee which confirms “Zero Defects” in the product, and if any are found all costs related to these errors will be borne by Infinisource. In addition customers can cancel their subscription within the first ninety days without any penalty if not satisfied with the software. This guarantee reduces the risk of implementing this software for companies.

Customers for Isolved include Nintendo, Seiko, Pizza Hut, Priority Health, PHP, Real Salt Lake and Bottle Rocket.

Is it easy to use?

Yes, isolved makes it fairly easy to use. This product is user friendly and intuitive.

Is isolved cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently isolved can't be accessed on mobile, you would need to access it from your computer.

Is isolved the best Human Resources system?

isolved is ranked 22 out of 534 software in their category (Human Resources systems).

What are their main features and functionalities?

Isolved helps companies to manage all aspects of their workforce including Time & Attendance, Payroll, Benefits Administration, Human Resources and Compliance in one unified workforce management solution. There is an integrated report writer as well to generate standard as well as custom reports defined by users.

The product supports executive dashboards to monitor workforce trends and aid in decision making. Isolved also provides a complete view of employees’ information through its Human Resources module and eliminates the need to enter data multiple times, or import and export from multiple systems. In this way companies can manage employees, conduct peer-to-peer interviews & performance reviews, as well as reduce payroll expenses and absenteeism while increasing productivity.

Payroll processing is included which includes support for employees to check status online and utilize direct deposit services for bank payments, as well as file payroll taxes automatically. Additionally there is support for benefit packages to encourage retention of key staff and this includes support for Flexible Spending, Health reimbursement, Health Savings accounts, Transportation and other premium based plans.

Finally the Time & Attendance module provides complete flexibility with time collection, processing and reporting. The module allows companies to manage shifts, track overtime, consider leave & absences, as well as implement disciplinary systems where needed to ensure efficient employee time management.

What are isolved's pros? (5 Pros)

  • The software is affordable compared to available alternatives
  • Isolved is user-friendly and easy to use
  • The software is centralized and can store a lot of data
  • ISolved is offered as a cloud based SaaS delivery model minimizing technology investment and management
  • The software unifies time & attendance tracking, human resources, payroll and employee benefits in one package

What are isolved's cons? (5 cons)

  • The support team is slow to respond
  • The software is slow since its only cloud-based
  • The product does not fully support user driven customization of the product
  • ISolved is offered as full featured product and does not have an option for different versions or a modular architecture
  • The solution does not provide full integration with third party software

Who are their main alternatives?

The two main competitors for isolved are workforcenow and jobdiva Unlike isolved which a cloud-based software, workforceNow is both a cloud-based and on-premise software. Workforcenow software is developed to fit medium-sized companies and large-sized companies looking to manage their capital needs, while isolved works well only in small-sized and medium-sized businesses.

Some features of workforcenow include applicant tracking and onboarding while those of isolved include leave tracking and tax compliance. Online reviews show that the rating of workforcenow is 4.0 while the rating of isolved is 4.5. While isolved is a cloud-based software, jobdiva is an on-premise business software.

Jobdiva software is developed to work well in all business sizes, small-sized businesses, medium-sized businesses and large-sized businesses unlike isolved which works only in small-sized and medium-sized businesses. Some features of jobdiva include employee profiles and time and attendance management while those of isolved include leave tracking and payroll management. Online review shows that the rating of jobdiva is 4.3 while the rating of isolved is 4.5.

What is the cost of isolved?

The cost of license starts at $4 per employee/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for isolved.

What should you ask Infinisource during a demo session? (65 questions)

Schedule a demo with isolved and access 65 must ask questions for the vendor while watching isolved in action. Visit the vendor's website here.

Where isolved is used?

Isolved is developed to work perfectly in small-sized businesses and medium-sized businesses in all industries. Employees across all industries use the software to manage their employees and also allow employees interact with each other.

List of categories

Attendance Tracking
Benefits Administration
Employee Recognition
Employee Scheduling
Employee Onboarding
HR Analytics
Video Interview
Employee Performance Management
HR Department
Workforce Management
Time Tracking

List of features

Appraisal Performance
Employee Self-Service
HR Management
Payroll Tax Management

isolved Vs. Alternatives

ITQlick rating
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$4 per employee/month
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$39 per month
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$50 per month
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$99 per user/month
ITQlick rating
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$6 per employee/month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.