IT Asset Review - why 3 stars?

Shlomi Lavi / updated: Mar 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is IT Asset?

SAManage Help Desk is an IT service desk and asset management application that aids businesses and entrepreneurs monitor their enterprise and give a faster response to requests and queries from their clients. Knowledge base from resolved incidents helps resolve the same issues to prevent them from recurring. Priorities can also be set and tasks can be assigned to specific users to be handled promptly. It also lets administrators have a real time view on the devices used in the company.

SAManage Help Desk was developed by the company of the same name, which was founded by Doron Gordon. It aims to help enterprises better manage their IT operations and other aspects of the business operations with the help of SAManage Help Desk software.

---

---

Who is it best for?

SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. This software is most helpful in small businesses because it cuts the costs that will be incurred along the way, thus adding to their revenues. It can be used on various industries though most helpful for those in the field of technology, retail and software. Some of its clients are IDC, Groupon, Ricoh, Tenaska and Everton.

Main features and functionalities

SAManage has very useful and user-friendly features to help enterprises manage their IT operations. Businesses will be able to better manage and monitor their operations with the help of these very useful features. The IT Asset Management feature aids the organization in observing its assets and control them in such a way that each asset is managed to its fullest potential. The Problems & Changes feature allows the business to formulate guidelines and strategies to be executed through the organization. Risk Detection will help identify both hardware and software for potential risks that may harm the enterprise’s system. Mobile Access allows users to still be in the loop even when they are out and about with the use of tablets and smart phones. The Self-Service Portal allows the users to solve matters and concerns on their own without having to involve more people in the problem solving.

What is the actual cost?

The cost of license starts at $800 per user/year. ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for IT Asset.

How it stacks up?

Access a head to head analysis of IT Asset vs alternative software solutions.

Frequently Asked Questions (FAQs)