itPBX Review - why 5 stars?

itPBX Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 3.6/10 - low cost
Category: VoIP -> itPBX review
Ranking:Ranked 29 out of 164 VoIP systems
Company: itPBX
Pricing: starts at $19.95 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: itPBX pricing, itPBX alternatives
Shlomi LaviShlomi Lavi / updated: Jun 25, 2022

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What is itPBX?

itPBX is a business VoIP solution designed for businesses of all sizes. It offers such capabilities as call center management, contact management, predictive dialing, and others. The software was designed and launched by itPBX headquartered in North Carolina, United States.

Who is it best for?

The software is a useful solution for the needs of all business sizes, including new startups. It can be used in a variety of major industries and domains including healthcare and hospitality, education, telecom and IT services, and others. EMS Inc is among the notable clients of the software.

Main features and functionalities

The software offers comprehensive voice over IP (VoIP) capabilities such as call recording, call reporting, voice mail to email, VMX locater, auto-attendant, call queuing, music on hold, caller ID, call transfer, call parking, call forwarding, call screening, instant call control, conference calls, phone directory, intercom and paging, call dictation, remote user support, and support for multiple offices.

itPBX offers secure backup for unlimited amounts of data without any charge on bandwidth. Other important capabilities include continuous data protection, support for multiple operating systems, support for multiple databases, configurable file retention, flexible backup scheduling, and others.

What is the actual cost?

The cost of license starts at $19.95 per user/month. ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for itPBX. You can also find here pricing information from itPBX's website.

How it stacks up?

Access a head to head analysis of itPBX vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
itPBX
ITQlick rating
5/5
Score
83/100
Pricing
3.6/10
License pricing
$19.95 per user/month
Functionality
16
Review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

itPBX is ranked 29 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of itPBX is 5 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, itPBX makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently itPBX can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between itPBX and alternatives?

The most popular alternatives to itPBX in 2024: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - itPBX VS VoIP Software alternatives.

List of categories

Business Phone Systems
Call Recording
Cloud PBX
IVR
Online Meeting
SIP Clients
VoIP
Call Center
Call Center Workforce Management
Contact management
Voice Recognition

List of features

Auto Dialer
Call Center
Contact Management
VoIP
IVR

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.