itPBX Review

ITQlick score for itPBX: 83/100

itPBX Review - Aug 2020

ITQlick rating
(5/5)

Starting from $19.95 per user/month

itPBX is a business VoIP solution designed for businesses of all sizes. It offers such capabilities as call center management, contact management, predictive dialing, and others. The software was designed and launched by itPBX headquartered in North Carolina, United States.

  • ITQlick score: 83/100

    Main category: VoIP

    Sub categories (4/11):

    • Business Phone Systems
    • Call Recording
    • Cloud PBX
    • IVR

    Typical customer size: Small business, Medium business

Shlomi Lavi / updated: Aug 27, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is itPBX Used For?

itPBX is a business VoIP solution designed for businesses of all sizes. It offers such capabilities as call center management, contact management, predictive dialing, and others. The software was designed and launched by itPBX headquartered in North Carolina, United States.

Average Rating -

The rating of itPBX is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for the needs of all business sizes, including new startups. It can be used in a variety of major industries and domains including healthcare and hospitality, education, telecom and IT services, and others. EMS Inc is among the notable clients of the software.

Features

The software offers comprehensive voice over IP (VoIP) capabilities such as call recording, call reporting, voice mail to email, VMX locater, auto-attendant, call queuing, music on hold, caller ID, call transfer, call parking, call forwarding, call screening, instant call control, conference calls, phone directory, intercom and paging, call dictation, remote user support, and support for multiple offices.

itPBX offers secure backup for unlimited amounts of data without any charge on bandwidth. Other important capabilities include continuous data protection, support for multiple operating systems, support for multiple databases, configurable file retention, flexible backup scheduling, and others.

Competitors & Alternatives

Popular Alternatives to itPBX: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

itPBX Pricing Information

The cost of license starting from $19.95 per user/month. The VoIP experts at ITQlick has reviewed itPBX pricing and gave the software a total cost of ownership (TCO) rating of 3.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching itPBX in action

itPBX Categories

Business Phone Systems
Call Recording
Cloud PBX
IVR
Online Meeting
SIP Clients
VoIP
Call Center
Call Center Workforce Management
Contact management
Voice Recognition

Specifications

Company:
Address: NC, United States
Website:http://www.itpbx.com/
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

itPBX Features

Auto Dialer
Call Center
Contact Management
VoIP
IVR

itPBX Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
itPBX
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.