4me Review - why 4.7 stars?

Shlomi Lavi / updated: Dec 13, 2022

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What is 4me?

4me is a help desk and customers support service solution for small and medium businesses. It also offers faster information access and efficient administrative capabilities. The software was designed and launched by 4me Institute headquartered in California, United States.

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Who is it best for?

Customers of the software mainly come from small and medium business range. It has been deployed in a wide range of major industries including financial services, IT infrastructure, technology and software, education, retail and sale, automation, manufacturing, and others. Some major customers of the software include ICT Shared Services and Daikin Europe IT Center etc.

Main features and functionalities

Administrative capabilities of 4me include self service to register and track the customer requests, request groups for better organization and resolution of requests, root cause analysis for complex problems, and workflow automation to save time for managers. Management capabilities of the software are asset management, change management, incident and problem management, and request management.

Other important services offered by 4me include active directory and LDPA synchronization, email integration, knowledge base, remote control access, and service level agreements. The software also features an API for integration with third party applications.

What is the actual cost?

The cost of license starts at $29.99 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for 4me.

How it stacks up?

Access a head to head analysis of 4me vs alternative software solutions.

Frequently Asked Questions (FAQs)