ITS Dispatch Review - why 4.5 stars?

ITS Dispatch Review
ITQlick Score: 87/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: Trucking -> ITS Dispatch
Ranking:Ranked 1 out of 14 Trucking systems
Company: ITS DISPATCH
Pricing: starts at $39 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: ITS Dispatch pricing, ITS Dispatch alternatives

Shlomi LaviShlomi Lavi / updated: Apr 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is ITS Dispatch and its features?

ITS Dispatch is a cloud-hosted transport management system (TMS) intended for small to mid-level fleets & freight brokerage agencies. The software incorporates a suite of fleet management tools such as dispatch & scheduling, freight brokerage, GPS tracking, as well as rates and quote management among others.

ITS Dispatch permits users to see and manage every active load and generate invoices in a single click. For the Carriers, the platform enables them to manage every business aspect from IFTA to invoicing and driver settlement, all within a single platform.

With regards to Brokers, the solution gives the capabilities to manage loads, agent offices, carrier payables, and payroll, as well as invoicing to appear professional. In addition, ITS Dispatch software can run in Mac, Linux, and Windows operating systems. It is a software solution from Truckstop.com.

What is ITS Dispatch rating?

The rating of ITS Dispatch is 4.5 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ITS Dispatch?

Customers of the software mainly include small and medium businesses from a diverse range of types. It can be used in such major industries and domains as retail and wholesale, transport and delivery services, automation and manufacturing, and others. Some notable clients of the software include Savage Logistics LLC, Duregger Logistics LLC, Mint Transportation Ltd, and others.

Is it easy to use?

Yes, ITS Dispatch makes it fairly easy to use. This product is user friendly and intuitive.

Is ITS Dispatch cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ITS Dispatch can't be accessed on mobile, you would need to access it from your computer.

Is ITS Dispatch the best Trucking system?

ITS Dispatch is ranked 1 out of 14 software in their category (Trucking systems).

What are their main features and functionalities?

The software offers support for an unlimited number of tricks, drivers, and trailers and facilitates customizable load confirmations and driver settlements. It offers comprehensive rate and quotation management in addition to detailed reporting and statistics. The software comes with unlimited support and training capabilities.

ITS Dispatch offers seamless integration with QuickBooks and allows setting of multiple user permissions. It also allows usage of company’s logo on confirmations and invoices. Other important capabilities of the software include sales reps commission, detailed customer rate agreements, integrated pro-miles mileage calculator, carrier payables, and others.

Who are their main alternatives?

The two main competitors of ITS Dispatch include Solocate and Fleet Complete. Solocate software is a low-cost, cloud-based real-time fleet, order, and route management system built to serve small and middle-level 3PL providers and other businesses whereas ITS Dispatch is a low-cost transport management system (TMS) intended for small to mid-level fleets & freight brokerage agencies.

While Solocate is a software product by Seldat Technology Services in Canada, ITS Dispatch software, on the other hand, is a software solution by Truckstop.com in the US. ITS Dispatch software offers Documentation, Webinars, Live Online, and In-Person training forums whereas Solocate only offers online customer training.

Fleet Complete software is medium-cost fleet management solution formed to serve businesses of any size whereas ITS Dispatch is a low-cost transport management system (TMS) intended for small to mid-level fleets. Both platforms offer Cloud, Web, and SaaS, deployment options.

Whereas Fleet Complete is a product of Fleet Complete in Canada, ITS Dispatch is a solution from Truckstop.com in the US. In terms of training, both platforms train users through Documentation, Webinars, Live Online, and In-Person forums.

What is the cost of ITS Dispatch?

The cost of license starts at $39 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ITS Dispatch. You can also find here pricing information from ITS Dispatch's website.

What should you ask ITS DISPATCH during a demo session? (65 questions)

Schedule a demo with ITS Dispatch and access 65 must ask questions for the vendor while watching ITS Dispatch in action. Visit the vendor's website here.

Where ITS Dispatch is used?

ITS Dispatch software offers transport management system (TMS) that best works for small to mid-level carrier fleets & freight brokerage agencies of any size. The main target market for ITS Dispatch software include companies operating in the North American region. Brokers, Carriers, and Shippers seeking for a robust fleet management platform can use ITS Dispatch.

List of categories

Billing & Invoicing
Computer aided design
Maintenance
Equipment Maintenance
Work Order Management
Scheduling
Fleet management
Freight
Fuel Management
Third Party Logistics (3PL)
Transportation management
Truck Dispatch

List of features

Freight
Billing & Invoicing
Maintenance Scheduling
Work Order Management
Fleet management

ITS Dispatch Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ITS Disp...
ITQlick rating
4.5/5
Score
87/100
Pricing
2.6/10
License pricing
$39 per user/month
Functionality
18
Compare
ORTEC
ITQlick rating
3.2/5
Score
86/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
3
Review
Compare
ProTransport
ITQlick rating
5/5
Score
80/100
Pricing
7.4/10
License pricing
$250 per license
Functionality
17
GPS
ITQlick rating
4.6/5
Score
78/100
Pricing
2.2/10
License pricing
$19.95 per month
Functionality
8
Review
Compare
TruckByt...
ITQlick rating
2.8/5
Score
77/100
Pricing
2.4/10
License pricing
$20 per month
Functionality
7
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.