ITS Dispatch Review - why 4.5 stars?

ITS Dispatch Review
ITQlick Score: 87/100
ITQlick Rating:
(4.5/5)
Pricing: 2.6/10 - low cost
Category: Trucking -> ITS Dispatch review
Ranking:Ranked 1 out of 14 Trucking systems
Company: ITS DISPATCH
Pricing: starts at $39 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: ITS Dispatch pricing, ITS Dispatch alternatives
Shlomi LaviShlomi Lavi / updated: Jul 06, 2022

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What is ITS Dispatch?

ITS Dispatch is a cloud-hosted transport management system (TMS) intended for small to mid-level fleets & freight brokerage agencies. The software incorporates a suite of fleet management tools such as dispatch & scheduling, freight brokerage, GPS tracking, as well as rates and quote management among others.

ITS Dispatch permits users to see and manage every active load and generate invoices in a single click. For the Carriers, the platform enables them to manage every business aspect from IFTA to invoicing and driver settlement, all within a single platform.

With regards to Brokers, the solution gives the capabilities to manage loads, agent offices, carrier payables, and payroll, as well as invoicing to appear professional. In addition, ITS Dispatch software can run in Mac, Linux, and Windows operating systems. It is a software solution from Truckstop.com.

Who is it best for?

Customers of the software mainly include small and medium businesses from a diverse range of types. It can be used in such major industries and domains as retail and wholesale, transport and delivery services, automation and manufacturing, and others. Some notable clients of the software include Savage Logistics LLC, Duregger Logistics LLC, Mint Transportation Ltd, and others.

Main features and functionalities

The software offers support for an unlimited number of tricks, drivers, and trailers and facilitates customizable load confirmations and driver settlements. It offers comprehensive rate and quotation management in addition to detailed reporting and statistics. The software comes with unlimited support and training capabilities.

ITS Dispatch offers seamless integration with QuickBooks and allows setting of multiple user permissions. It also allows usage of company logo on confirmations and invoices. Other important capabilities of the software include sales reps commission, detailed customer rate agreements, integrated pro-miles mileage calculator, carrier payables, and others.

What is the actual cost?

ITS Dispatch offers three license pricing options; Owner-Operator, Carrier, and TMS Carrier Pro.
  • Owner-Operator starts at $50 per month.
  • Carrier starts at $75 per month.
  • TMS Carrier Pro starts at $99 per month.
Owner-Operator includes 1 to 2 trucks, Invoices, Driver settlements, etc. The Carrier includes Unlimited trucks. TMS Carrier Pro includes Unlimited trucks, Preventative maintenance, Driver messaging, etc.

ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for ITS Dispatch. You can also find here pricing information from ITS Dispatch's website.

Pros

  • ITS Dispatch provides a quick set up time and plenty of demo videos to help users along the way
  • This program is user-friendly
  • The program has a suggestions and additions function that allows one employee to reference the suggestion of another employee by clicking on it

Cons

  • Users report that the carrier pay management feature does not work with the ONLINE edition of Quickbooks, only the desktop version

How it stacks up?

Access a head to head analysis of ITS Dispatch vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ITS Disp...
ITQlick rating
4.5/5
Score
87/100
Pricing
2.6/10
License pricing
$39 per user/month
Functionality
18
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ORTEC
ITQlick rating
3.2/5
Score
86/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
3
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ProTransport
ITQlick rating
5/5
Score
80/100
Pricing
7.4/10
License pricing
$250 per license
Functionality
17
GPS
ITQlick rating
4.6/5
Score
78/100
Pricing
2.2/10
License pricing
$19.95 per month
Functionality
8
Review
Compare
TruckByt...
ITQlick rating
2.8/5
Score
77/100
Pricing
2.4/10
License pricing
$20 per month
Functionality
7

Frequently Asked Questions (FAQs)

Is it the best Trucking system?

ITS Dispatch is ranked 1 out of 14 software in their category (Trucking systems).

How they are rated on ITQlick?

The rating of ITS Dispatch is 4.5 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ITS Dispatch makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ITS Dispatch can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between ITS Dispatch and alternatives?

The most popular alternatives to ITS Dispatch in 2022: ORTEC, ProTransport, GPS Trackit, TruckBytes, Dr Dispatch. Access the complete competitors analysis here - ITS Dispatch VS Trucking Software alternatives.

Is ITS Dispatch right for you or your business?

ITS Dispatch is an ideal choice for businesses in need of a transportation and load management system. Both carriers and owner-operated trucks can use ITS Dispatch.

List of categories

Billing & Invoicing
Computer aided design
Maintenance
Equipment Maintenance
Work Order Management
Scheduling
Fleet management
Freight
Fuel Management
Third Party Logistics (3PL)
Transportation management
Truck Dispatch

List of features

Freight
Billing & Invoicing
Maintenance Scheduling
Work Order Management
Fleet management

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.