iVend Retail Review - why 4.3 stars?

iVend Retail Review
ITQlick Score: 81/100
ITQlick Rating: (4.3/5)
Pricing: 8/10 - high cost
Category: Retail Management POS -> iVend Retail
Ranking:Ranked 8 out of 27 Retail Management POS systems
Company: CitiXsys
Pricing: starts at $160 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: iVend Retail pricing, iVend Retail alternatives

Shlomi LaviShlomi Lavi / updated: Jan 07, 2022

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What is iVend Retail and its features?

iVend Retail is a cloud-based as well as an on-premise point of sale system for retailers as well as wholesalers. The software helps retailers in various industries manage their sales in one platform and makes sure that the process of selling is simplified. The solution also helps them monitor the customer behavior making sure that all purchases are analyzed to improve their advertisement and the customer experience once they shop.

The software is suitable to be used in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large businesses. The main features are commission management, barcode scanning, and discount management among others.

CitiXsys is a company that has been developing and distributing iVend Retail. the company is located in the united states and was started in the year 2002.

What is iVend Retail rating?

The rating of iVend Retail is 4.3 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses iVend Retail?

iVend Retail would be the best tool for retailers willing to get a 360 degree view of their business daily operations. It does not matter whether one wants to implement the software for just one store or a complex multi-store environment, iVend Retail works fine in both cases. This is why it can be used by both small businesses and large enterprises.

iVend Retail serves several industries including jewelry, general merchandise, apparel & fashion, furniture & home decor, sporting goods and e-Commerce. Notable customers using this software are Swarovski Optik, Nestle Australia Ltd and Boss & Co.

Is it easy to use?

Yes, iVend Retail makes it fairly easy to use. This product is user friendly and intuitive.

Is iVend Retail cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access iVend Retail on your mobile/smart phone.

Is iVend Retail the best Retail Management POS system?

iVend Retail is ranked 8 out of 27 software in their category (Retail Management POS systems).

What are their main features and functionalities?

iVend Retail offers businesses a suite of applications that work in synchrony with SAP® Business One to facilitate store operations and consolidate information for head office analysis. The suite includes applications for customer loyalty management, mobile POS, retail analytics, eCommerce and digital passes. Considering the number of complementary applications available, it is usually the operational needs of a specific business that will determine which application would help. This shows how flexible iVend Retail is.

On the front end, retailers will enjoy features like the loyalty module, the gift card and the integration with other payment processors. At the back end, the office engine allows retailers to scan through everything from point-of-sale to inventory management and accounting.

What are iVend Retail's pros? (5 Pros)

  • Can operate in one or more stores from different locations
  • The customer support is good and always responds to customer requests
  • The software is flexible since it is both cloud-based as well as on-premise
  • iVend Retail can be tailored to be sued by users in specific tasks
  • Supports multi-language

What are iVend Retail's cons? (5 cons)

  • The price of iVend Retail is high and most users cannot afford it
  • During the high performance the softer lags and slows downs
  • iVend's reporting features fail to break things down to departmental levels.
  • iVend Retail does not support peripherals like Back Office Server, Check Reader and Handheld Terminal
  • Tracking and managing employee information and performance is not possible on iVend Retail.

Who are their main alternatives?

The two main competitors of iVend Retail are Expandable and Focus 9. iVend Retail is designed and developed with features and specifications that make it suitable to be used in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large businesses while Expandable is developed to be used in medium-sized businesses and large businesses.

The available online reviews that users have provided show that iVend Retail has ratings of 4.4 while Expandable has ratings of 4.2. Focus 9 has the ability to support business growth more than iVend Retail because it has more features available than iVend Retail. The online reviews that are available show that iVend Retail has been rated at 4.2 while Focus 9 has ratings of 4.6.

What is the cost of iVend Retail?

The cost of license starts at $160 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for iVend Retail.

What should you ask CitiXsys during a demo session? (65 questions)

Schedule a demo with iVend Retail and access 65 must ask questions for the vendor while watching iVend Retail in action. Visit the vendor's website here.

Where iVend Retail is used?

iVend Retail is a cloud-based as well as an on-premise point of sale system for retailers as well as wholesalers. The software is suitable to be used in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large businesses.

List of categories

Inventory Management
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Convenience Store POS
Florist POS Systems
Furniture Store POS
Gift Shop POS
Gun Shop POS
Hardware Store POS
iPad POS
Jewelry Store POS

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer Management
Gift Cards
Inventory Management
Layaways & Quotes
Price Lookup
Print Receipt
Receipt Notes
Shipping/Delivery Setup

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.