JazzHR Review - why 4.4 stars?

JazzHR Review
ITQlick Score: 95/100
ITQlick Rating: (4.4/5)
Pricing: 2.6/10 - low cost
Category: Applicant Tracking -> JazzHR
Ranking:Ranked 7 out of 222 Applicant Tracking systems
Company: The Resumator
Pricing: starts at $39 per month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: JazzHR pricing, JazzHR alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is JazzHR and its features?

JazzHR is a cloud-based human resources software designed for applicant tracking and recruitment activities towards finding and hiring the best talents. The software is loaded with features such as;
  • Employer Branding: This feature comes along with branding options for customers. Customers can customize their preferred process to boost their brand.
  • Candidate Sourcing: This feature helps users to seek the appropriate and suitable candidate for specific positions quickly.
  • Applicant Tracking: This feature helps the user to categorize new candidates easily. While applicants are arranged in a ranked format, users can find it easy to track these applicants.
  • Collective Hiring: This feature enables a management system that helps users remain on the same page with their hiring team from the start to the finish point.
JazzHR was founded in 2009. The software company is currently headquartered in Pittsburgh, Pennsylvania, United States. The company accommodates a workforce of about 200 employees.

What is JazzHR rating?

The rating of JazzHR is 4.4 stars out of 5 and the total score is 95 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses JazzHR?

JazzHR is ideal for startups, small, midsized and large companies. It works across all industries. They have over 2,000 customers in the USA, Europe and Canada. These companies range from public and private businesses, non-profits and even high-profile startups. Some of their clients are Bitly, Yeti and Klout.

Is it easy to use?

Yes, JazzHR makes it fairly easy to use. This product is user friendly and intuitive.

Is JazzHR cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently JazzHR can't be accessed on mobile, you would need to access it from your computer.

Is JazzHR the best Applicant Tracking system?

JazzHR is ranked 7 out of 222 software in their category (Applicant Tracking systems).

What are their main features and functionalities?

JazzHR could help your business mainly in the hiring process. Your employees are your assets, and they are essential to your company success. Thus, you must be able to hire the right people. The tools present in the software are your keys to improving your hiring process. Since you could have an engaging career site, you can attract more talented people also because you can share the job posts in social media sites and job posting sites.

You can know the status of every applicant, and keep a record of all interactions with them. Applicant referrals are also possible because of social media integration. Your recruitment team can easily and conveniently collaborate with each other to coordinate different processes of hiring. More importantly, you can make sound decisions based on real time reports that reveal meaningful thoughts about screening, interviewing and sourcing qualified people.

What are JazzHR's pros? (5 Pros)

  • JazzHR provides all essential features for practical applicant tracking
  • The Resumator lets you benefit from the wide reach of social media and the Internet in general to hire qualified people for your business
  • The software is an aggregated recruiting software
  • It provides good customer support
  • The Resumator’s flexible plans lets companies choose what fits them and pay only for what they need and use

What are JazzHR's cons? (5 cons)

  • Setting up some of its features can be difficult
  • The Resumator currently does not support open API
  • It is limited to the recruiting process, and no other HR functions
  • Even if it enables social media recruiting, The Resumator does not have a native mobile app available
  • The Resumator does not come with a forum for collaboration of members on different topics

Who are their main alternatives?

JazzHR competes with other applicant tracking software companies like Breezy, Greenhouse, Lever, and Jobvite. Below we compare them in some categories.
  • Functionality: JazzHR provides all the essential features needed for optimal functionalities. Such features include Assessment Management, Background Screening, Candidate Tracking, Internal HR, Interview Scheduling, etc. Compared to its alternatives, Greenhouse and Breezy also provide all the essential features needed for adequate functionalities. Jobvite offers all required features except for Recruiting Firms, while Lever lacks in Background Screening and Onboarding.
  • Customers/Industries: JazzHR, suitable for businesses with 1-1000+ users, targets customers with businesses looking to recruit and hire. Breezy, Jobvite, and Greenhouse are also suitable for similar business sizes as JazzHR and targets clients with teams looking to an end-to-end collective hiring process compared to its alternatives. In terms of industry, both JazzHR and its close competitors target the HR industry.
  • Cost: JazzHR offers a free trial to new customers with a starting plan of $39 per month. However, JazzHR does not offer a free version. Compared to its alternatives, Breezy, with a starting plan of $143 per month, offers both a free version and a free trial to new customers. The pricing plans for Greenhouse, Lever, and Jobvite are not provided on the respective website of the software. Both Greenhouse and Lever do not offer a free trial and a free version to new customers. Jobvite has a free trial offer for its prospective clients.
  • Cloud-based/On-premise: JazzHR and its alternatives in this comparison are cloud-based softwares.
  • Popularity: JazzHR was founded in 2009, making the software company older than Breezy (2014), Greenhouse and Lever (2012), and younger than Jobvite (2006). Even though JazzHR and its closest alternatives are not publicly traded, Jobvite is more prominent and more popular of them all based on the number of hires made (about 1M+).
  • Scalability: JazzHR covers a scale of small to medium-sized businesses (SMBs). When compared to its alternatives, Greenhouse covers a scale of small to medium-sized and even larger enterprises. Lever is adaptable and covers any size of companies and industries. Jobvite covers a scale from the emerging, mid-market to the enterprise companies.
  • Support: JazzHR and Jobvite provide essential customer support features such as Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat except for 24/7 Live Rep. When compared to their alternatives, Breezy offers all the essential customer support features. Lever and Greenhouse provide all basic customer support features except for Phone Support and 24/7 Live Rep.

What is the cost of JazzHR?

JazzHR comes with three pricing plans, namely Hero, which goes for $39 per month annually. Plus plan goes for $229 per month on an annual basis, and Pro goes for $339 per month on an annual basis.

The Hero plan is packed with features such as Unlimited Users, 3 Open Jobs, and Job Posting and Syndication package, which comprises a Mobile-Friendly Board, Customizable Job Applications, Posting of Jobs to free Job Boards, and Purchase Premium Job listings, etc.

The Plus plan is packed with features that include Unlimited Users and Unlimited Open Jobs, everything in Job Posting and Syndication, everything in Applicant Tracking system, and everything in Interviews and Assessment except for add-on on Zoom integration.

Pro plan is packed with features that include everything in Job Posting and syndication, Applicant Tracking, Interviews and Assessment, Offers and Electronic Signatures, Reporting and Compliance, and All-Access Support.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for JazzHR. You can also find here pricing information from JazzHR's website.

What should you ask The Resumator during a demo session? (65 questions)

Schedule a demo with JazzHR and access 65 must ask questions for the vendor while watching JazzHR in action.

Where JazzHR is used?

The software fits small and medium-sized businesses seeking to make job openings, source their applicants, and make the best hires. JazzHR is in partnership with over 8,000 businesses, including consumer electronics, manufacturing companies, media companies, Subscription Box, Robotics and computer software, etc. Customers currently using JazzHR are The Channel Co, TED, Speck, Heath ceramics, Loot Crate, Clearly, 4Moms, Atlantic Media, etc.

List of categories

Human Resources
Applicant Tracking

List of features

Benefits Administration
HR Management
Software Customization
Applicant Tracking
Document Management
Email Integration
Mobile Access
Recruiting Management
Resume Database
Social Networking

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.