Jewel Mate Review - why 4.5 stars?

Jewel Mate Review
ITQlick Score: 86/100
ITQlick Rating: (4.5/5)
Pricing: 4/10 - average cost
Category: Retail & POS -> Jewel Mate
Ranking:Ranked 36 out of 430 Retail & POS systems
Company: Logic Mate
Pricing: starts at $3,500 per license
Typical customers: SMBs
Platforms: Desktop
Links: Jewel Mate pricing, Jewel Mate alternatives

Shlomi LaviShlomi Lavi / updated: Apr 16, 2022

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What is Jewel Mate and its features?

Jewel Mate is an on-premise point of sale and retail management solution that is designed to help jewelry stores to automate their operations and reduce the amount of labor done. The retailers and wholesalers are also beneficiaries of the solution since it helps them process the day to day activities easily.

The various functionalities help users remain informed on a number of repairs remaining, process transactions and produce reports among others. The major features include CRM, advanced reporting, sales management, inventory management, and billing and invoicing among others. LogicMate Inc. is a company that develops and distributes Jewel Mate. The company is based in the United States.

What is Jewel Mate rating?

The rating of Jewel Mate is 4.5 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Jewel Mate?

Jewel Mate is perfect for jewelry retailers of all sizes. Retailers, manufacturers, wholesalers and diamond dealers can use this software. Castle Rock Jewelers, Artistic Jewelry and Gems One Corporation are some of the clients of Jewel Mate

Is it easy to use?

Yes, Jewel Mate makes it fairly easy to use. This product is user friendly and intuitive.

Is Jewel Mate cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Jewel Mate can't be accessed on mobile, you would need to access it from your computer.

Is Jewel Mate the best Retail & POS system?

Jewel Mate is ranked 36 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

Jewel Mate comes with point of sale, customer relationship management, accounts payable, inventory control and managerial reports features. The point of sale part can help users to manage repairs, returns and sales and comes with multiple payment methods, appraisals management, gift certifications, layaways management and multi-level sales tax calculations features. The CRM part can help users to record customer wishlists, comes with mass email capabilities, can help users to access customer information and track customer referrals.

Users can record detail vendor profile, print barcodes, update inventory and get option to export to Excel using the accounts payable features of Jewel Mate. It is easy to locate and view items using the inventory control features. The inventory control part also offers physical inventory capabilities and website integration. Some additional features of Jewel Mate are printing catalogs directly, optional QuickBooks interface, managing system access and integration with online CC processing.

What are Jewel Mate's pros? (10 Pros)

  • Jewel Mate is cheap compared to most of the competitors
  • The software is well organized and well planned
  • It offers advanced reporting
  • The jewelry point of sale solution is feature-rich and is also easy to use
  • The CRM part of this tool can help users to track customer birthdays and wish lists to make them happy
  • CAMSRJ provides a free trial of its product
  • The product includes a CRM module for customer management
  • CAMSRJ can be installed on a single work station or in a client server environment
  • The inventory module is designed to support the specific requirements of jewellery stock items
  • Synchronization with e- commerce websites for jewellery sales is supported by CAMSRJ

What are Jewel Mate's cons? (5 cons)

  • The software has bugs and some modules are untested
  • Not enough customer support
  • The customer support of Jewel Mate is available at an additional cost
  • The feature rich jewelry POS solution can be difficult to use at first for some users
  • The documentations or manual of the POS solution’s navigation and functions needs improvement

Who are their main alternatives?

The two major competitors of Jewel Mate are NetSuite and ShopKeep. While Jewel Mate is an on-premise software, NetSuite is both cloud-based and on-premise. NetSuite is designed to work properly in businesses of all sizes including small-sized businesses, medium-sized businesses, and large enterprises whereas Jewel Mate is designed to work for medium-sized businesses as well as small-sized businesses.

According to most of the available online reviews, Jewel Mate has ratings of 4.6 while NetSuite has ratings of 4.8. NetSuite has the ability to support business growth more than Jewel Mate since it is both cloud-based and on-premise.

ShopKeep is a cloud-based POS while Jewel Mate is an on-premise solution. Jewel Mate is designed to work in both the medium-sized businesses and the small-sized businesses while ShopKeep is designed to work fully in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large enterprises.

Jewel Mate provides users with advanced reporting a feature that is not available in ShopKeep. Based on the available online reviews, Jewel Mate stands at 4.6 while ShopKeep has a rating of 4.0.

What is the cost of Jewel Mate?

The cost of license starts at $3,500 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Jewel Mate. You can also find here pricing information from Jewel Mate's website.

What should you ask Logic Mate during a demo session? (65 questions)

Schedule a demo with Jewel Mate and access 65 must ask questions for the vendor while watching Jewel Mate in action. Visit the vendor's website here.

Where Jewel Mate is used?

Jewel Mate is designed to help jewelry stores to automate their operations and reduce the amount of labor done. The retailers and wholesalers are also beneficiaries of the solution. Jewel Mate can be used across various industries.

List of categories

Point of sale
iPad POS
Jewelry Store POS
Point of sale
Retail CRM POS
Retail Customer Management
Retail Warehouse Management
Retail e-Commerce
Restaurant POS
Touch Screen POS

List of features

Accounting Management
Bar Code Scanning
Customer Management
Layaways & Quotes
Price Lookup
Print Receipt
Receipt Notes
Sales Commissions
Bar Code Scanning
Credit Card Processing
Customer History
Gift Cards

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.