Jewel Mate Review - why 4.5 stars?

Shlomi Lavi / updated: Sep 23, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Jewel Mate?

Jewel Mate is an on-premise point of sale and retail management solution that is designed to help jewelry stores to automate their operations and reduce the amount of labor done. The retailers and wholesalers are also beneficiaries of the solution since it helps them process the day to day activities easily.

The various functionalities help users remain informed on a number of repairs remaining, process transactions and produce reports among others. The major features include CRM, advanced reporting, sales management, inventory management, and billing and invoicing among others. LogicMate Inc. is a company that develops and distributes Jewel Mate. The company is based in the United States.

Who is it best for?

Jewel Mate is perfect for jewelry retailers of all sizes. Retailers, manufacturers, wholesalers and diamond dealers can use this software. Castle Rock Jewelers, Artistic Jewelry and Gems One Corporation are some of the clients of Jewel Mate

Main features and functionalities

Jewel Mate comes with point of sale, customer relationship management, accounts payable, inventory control and managerial reports features. The point of sale part can help users to manage repairs, returns and sales and comes with multiple payment methods, appraisals management, gift certifications, layaways management and multi-level sales tax calculations features. The CRM part can help users to record customer wishlists, comes with mass email capabilities, can help users to access customer information and track customer referrals.

Users can record detail vendor profile, print barcodes, update inventory and get option to export to Excel using the accounts payable features of Jewel Mate. It is easy to locate and view items using the inventory control features. The inventory control part also offers physical inventory capabilities and website integration. Some additional features of Jewel Mate are printing catalogs directly, optional QuickBooks interface, managing system access and integration with online CC processing.

What is the actual cost?

The cost of license starts at $3,500 per license. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Jewel Mate. You can also find here pricing information from Jewel Mate's website.

Pros

• JewelMate Enterprise Retail is a robust retail & point of sale solution with various features
• The software is industry-specific, which improves its ability to cater to select customers
• JewelMate Enterprise Retail has a powerful barcode scanning tool
• The jewelry point of sale solution is feature-rich and is also easy to use
• The CRM part of this tool can help users to track customer birthdays and wish lists to make them happy
• CAMSRJ provides a free trial of its product
• The product includes a CRM module for customer management
• CAMSRJ can be installed on a single work station or in a client server environment
• The inventory module is designed to support the specific requirements of jewellery stock items
• Synchronization with e- commerce websites for jewellery sales is supported by CAMSRJ

Cons

• JewelMate Enterprise Retail does not have a cloud-based option, limiting its flexibility
• The platform does not feature accounting tools like some of its top alternatives
• The customer support of Jewel Mate is available at an additional cost
• The feature rich jewelry POS solution can be difficult to use at first for some users
• The documentations or manual of the POS solution’s navigation and functions needs improvement

How it stacks up?

Access a head to head analysis of Jewel Mate vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Jewel Mate right for you or your business?

JewelMate Enterprise Retail is a retail and POS solution for retailers, wholesalers, manufacturers, jewelers, jewelry stores, etc. The software is highly scalable for small, medium, and enterprise/multi-location jewelry stores.