jive communications Review - why 4.6 stars?

jive communications Review
ITQlick Score: 93/100
ITQlick Rating: (4.6/5)
Pricing: 2.8/10 - low cost
Category: VoIP -> jive communications
Ranking:Ranked 2 out of 164 VoIP systems
Company: JIVE
Pricing: starts at $19.95 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: jive communications pricing, jive communications alternatives

Shlomi LaviShlomi Lavi / updated: Mar 10, 2022

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What is jive communications and its features?

Jive Interactive Intranet is an enterprise social software that facilitates communication, connections, and collaborations within organizations. Jive comes with typical features of collaborative communication software, and some are discussed below:
  • Communicate: This feature enables internal communication through the PeopleGraph™ technology, news, videos, blogging opportunities, and inbox management tools to keep employees engaged and promote interactions.
  • Collaborate: The PeopleGraph™ technology on Jive allows employee collaboration on projects through task management, file sharing, customized collaborative spaces, joint document creation, et cetera.
  • Analyze: Employers can access analytic feedback and reports on employee performance, behavior, and engagement. Employees also have access to personal reports, graphs, and charts.
  • Integrate: Employees can access third-party applications like Microsoft Sharepoint, Google Docs, etc., from one central point to create content, access mails, interact, and use external cloud storage options. Activity in other apps can be shared within Jive Intranet with high-level integration and synchronization.
  • Connect: The PeopleGraph™ tech studies employee profiles to match up ideal collaborators and opens access to social networking tools for employees to build connections.
Jive Software was established in 2001 and valued at $900 million after the company went public in 2011. Aurea Software completed the acquisition of Jive Software in 2017, and the parent company Is headquartered in Austin, Texas.

What is jive communications rating?

The rating of jive communications is 4.6 stars out of 5 and the total score is 93 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses jive communications?

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. It is meant for any type of company willing to use social collaboration tools to improve productivity and thereby increase its revenues. Jive Software is focused on both the business and government sectors and primarily on large enterprise companies. Its customer base covers a wide range of sectors which include financial services, healthcare, manufacturing, telecommunications, consulting and many more showing that its solution can address multiple industries. With over 600 major customers it can count on the likes of Schneider Electric, Hitachi Data Systems, Thomson Reuters and T-Mobile to name but a few.

Is it easy to use?

Yes, jive communications makes it fairly easy to use. This product is user friendly and intuitive.

Is jive communications cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently jive communications can't be accessed on mobile, you would need to access it from your computer.

Is jive communications the best VoIP system?

jive communications is ranked 2 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

Jive Software can address a number of key areas within your business. For Marketing it can ensure greater engagement between your teams, agencies, partners and customers to ensure winning campaign strategies focused on building your product awareness. Your Sales team will be able to proactively address opportunities so they can sell and convert even faster. While your organization will benefit from an enterprise wide social network that allows easy collaboration between employees regardless of location, focused on getting the work done and so ensuring the highest level of productivity. Finally Jive provides a real-time responsive customer service portal to address your customers quickly and improve satisfaction and loyalty to your company. Jive Software can provide an integrated social business platform that can tie all of your major business areas into one social network focused on building your business and its brand.

What are jive communications's pros? (5 Pros)

  • Jive is a reasonably low-cost option
  • Customer service is helpful and reliable
  • The UI/UX on Jive Interactive Intranet is excellent
  • Jive is a fully fledged cloud based solution easily accessible at any location
  • Jive provides real-time reporting and data analytics, with integrated search capabilities

What are jive communications's cons? (5 cons)

  • It is easy for the news feed to get crowded in large enterprises without proper governance measures
  • New updates are hard to come by on Jive
  • Jive is focused for larger organizations
  • Jive does not provide video conferencing
  • Jive provides on premise and private cloud deployment for a user base greater than 1000

Who are their main alternatives?

The top alternatives to Jive Interactive Internet in the intranet and VoIP niche are Microsoft SharePoint, Yammer, eXo Platform, and Simpplr. In essential aspects, Jive Intranet is compared to its alternatives below:
  • Functionality: Jive Interactive Intranet has the basic functionalities of an enterprise social network software. In comparison, Microsoft SharePoint and Yammer do not have the blogging and news feed features, while Simpplr does not have the policy management feature with which Jive is equipped.
  • Popularity: Jive software solution is used by millions globally, and is a popular brand, once publicly traded before Aurea Software acquired it. In comparison, Microsoft SharePoint and Yammer are equally popular brands. Simpplr raised $32 million in a 2021 investment round, while eXo Platform boasts clients like the United States Department of Defense and NATO.
  • Customer/Industries: Jive targets businesses in healthcare, information technology, computer software, telecommunications, etc. Its competitors also have multiple industry targets and are not exclusive to any in particular.
  • Cost: Jive pricing is undisclosed, but ITQlick experts have rated the software 1.4 out of a possible 5, making it a low-cost option. The software rating system considers systems rated 1 as low-cost and 5 as high-cost. In comparison, eXo Platform and Microsoft SharePoint pricing start at $5 per user per month, billed annually, while Simpplr offers personalized quotes based on factors like company size.
  • Support: Users of the Jive Interactive software can access support through the following channels: email, FAQ, phone, knowledge base, chat, 24-hour live representative. SharePoint and eXo Platform have similar support channels, while 24-hour live rep and phone support are unavailable for users of Yammer. Simpplr does not offer support through chat and 24-hour live representatives.
  • Scalability: Jive Interactive Intranet is scalable for businesses of all sizes, targeting medium to large-scale enterprises. Its alternatives are scalable for companies of all sizes, Yammer can support businesses sized between 2-500 users.
  • Cloud/On-premise: Jive Interactive Intranet is a cloud-based software solution. In comparison, all its alternatives are cloud-based software, except Microsoft SharePoint, which can be deployed on-premise.

What is the cost of jive communications?

The cost of license starts at $19.95 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for jive communications.

What should you ask JIVE during a demo session? (65 questions)

Schedule a demo with jive communications and access 65 must ask questions for the vendor while watching jive communications in action.

Where jive communications is used?

Jive Interactive Intranet is an enterprise social network for businesses of all sizes exclusive to the enterprise communication and collaboration niche. The software services clients in several industries like healthcare, telecommunications, and information technology. Notable enterprises like Standard Chartered Bank, GoDaddy, Deutsche Telekom, and Pearson use the Jive Interactive Internet software.

List of categories

Communications
Cloud PBX
PBX Phone Systems
VoIP

List of features

Customer Service
Sales Automation
Social Media

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Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.