Kayako Fusion - Top 13 Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Kayako
ITQlick rating
3.3/5
Score
80/100
Pricing
3.2/10
License pricing
$15 per user/month
Functionality
26
Review
Best for SMBs
Customer
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Best for Enterprise
Zoho
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Review
Growing
Supportbench
ITQlick rating
4.5/5
Score
78/100
Pricing
2.6/10
License pricing
$35 per user/month
Functionality
3
Free version
CloudCherry
ITQlick rating
4/5
Score
76/100
Pricing
5.4/10
License pricing
Has a free version
Functionality
18

Kayako Fusion top competitors and alternatives in 2021

Shlomi LaviShlomi Lavi / updated: Sep 01, 2020

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Kayako Fusion Review
ITQlick Score: 80/100
ITQlick Rating: (3.3/5)
Pricing: 3.2/10 - low cost
Category: Customer Service -> Kayako Fusion -> Kayako Fusion alternatives
Ranking:Ranked 8 out of 46 Customer Service systems
Company: Kayako
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Kayako Fusion review, Kayako Fusion pricing

Kayako Fusion is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Customer Service software for your company and its unique needs. Kayako Fusion has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

Who are Kayako Fusion main alternatives?

Here are the top 4 alternatives to Kayako Fusion that are worth checking out: Customer Thermometer for SMBs, Zoho Support for large size business, Supportbench Software for growing companies, and CloudCherry for startups and SMBs.

1. Customer Thermometer - Best for SMBs

Customer Thermometer is an alternative Customer Service software, Customer Thermometer used on the cloud, Kayako Fusion can be used on the cloud. Customer Thermometer, with a pricing score of 5.8 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Customer Thermometer is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (Customer offers 9 main features).

Compare head to head: Customer Thermometer Vs Kayako Fusion

2. Zoho Support - Best for Large Business

Zoho Support is an alternative Customer Service software, Zoho Support used on the cloud, Kayako Fusion can be used on the cloud. Zoho Support, with a pricing score of 3.6 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Zoho Support is rated 5 stars by ITQlick experts, both software products offer a good range of features (Zoho offers 43 main features).

Compare head to head: Zoho Support Vs Kayako Fusion

3. Supportbench Software - Best for Growing Companies

Supportbench Software is an alternative Customer Service software, Supportbench Software installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. Supportbench Software, with a pricing score of 2.6 is considered less expensive to implement than Kayako Fusion with a score of 3.2.

Supportbench Software is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Supportbench offers 3 main features).

Compare head to head: Supportbench Software Vs Kayako Fusion

4. CloudCherry - Best for NO Budget or Start up Companies

CloudCherry is an alternative Customer Service software, CloudCherry installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. CloudCherry, with a pricing score of 5.4 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

CloudCherry is rated 4 stars by ITQlick experts, both software products offer a good range of features (CloudCherry offers 18 main features).

Compare head to head: CloudCherry Vs Kayako Fusion

5. Pipeline Pilot

Pipeline Pilot is an alternative Customer Service software, Pipeline Pilot cloud, Kayako Fusion can be used on the cloud. Pipeline Pilot, with a pricing score of 5.6 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Pipeline Pilot is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Pipeline offers 4 main features).

Compare head to head: Pipeline Pilot Vs Kayako Fusion

6. Cisco WebEx Support Center

Cisco WebEx Support Center is an alternative Customer Service software, Cisco WebEx Support Center used on the cloud, Kayako Fusion can be used on the cloud. Cisco WebEx Support Center, with a pricing score of 6.6 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Cisco WebEx Support Center is rated 3.1 stars by ITQlick experts, both software products offer a good range of features (Cisco offers 6 main features).

Compare head to head: Cisco WebEx Support Center Vs Kayako Fusion

7. Sales Service Cloud

Sales Service Cloud is an alternative Customer Service software, Sales Service Cloud used on the cloud, Kayako Fusion can be used on the cloud. Sales Service Cloud, with a pricing score of 4.2 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Sales Service Cloud is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Sales offers 43 main features).

Compare head to head: Sales Service Cloud Vs Kayako Fusion

8. CSDP Service Relationship

CSDP Service Relationship is an alternative Customer Service software, CSDP Service Relationship installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. CSDP Service Relationship, with a pricing score of 4 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

CSDP Service Relationship is rated 3 stars by ITQlick experts, both software products offer a good range of features (CSDP offers 23 main features).

Compare head to head: CSDP Service Relationship Vs Kayako Fusion

9. HEAT Cloud Solutions

HEAT Cloud Solutions is an alternative Customer Service software, HEAT Cloud Solutions installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. HEAT Cloud Solutions, with a pricing score of 5.2 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

HEAT Cloud Solutions is rated 4 stars by ITQlick experts, both software products offer a good range of features (HEAT offers 33 main features).

Compare head to head: HEAT Cloud Solutions Vs Kayako Fusion

10. Envision Med Spa

Envision Med Spa is an alternative Customer Service software, Envision Med Spa cloud, Kayako Fusion can be used on the cloud. Envision Med Spa, with a pricing score of 5.6 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Envision Med Spa is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Envision offers 6 main features).

Compare head to head: Envision Med Spa Vs Kayako Fusion

11. Healthcare Relationship Cloud

Healthcare Relationship Cloud is an alternative Customer Service software, Healthcare Relationship Cloud installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. Healthcare Relationship Cloud, with a pricing score of 4 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Healthcare Relationship Cloud is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (Healthcare offers 10 main features).

Compare head to head: Healthcare Relationship Cloud Vs Kayako Fusion

12. ServiceNow

ServiceNow is an alternative Customer Service software, ServiceNow installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. ServiceNow, with a pricing score of 4 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

ServiceNow is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceNow offers 31 main features).

Compare head to head: ServiceNow Vs Kayako Fusion

13. Oracle Service Cloud

Oracle Service Cloud is an alternative Customer Service software, Oracle Service Cloud installed on-premises or used cloud based, Kayako Fusion can be used on the cloud. Oracle Service Cloud, with a pricing score of 8 is considered more expensive to implement than Kayako Fusion with a score of 3.2.

Oracle Service Cloud is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Oracle offers 14 main features).

Compare head to head: Oracle Service Cloud Vs Kayako Fusion


Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.