Keap Pricing Plans & Cost Guide (Jan 2023)
Compare Pricing
| ITQlick Score: | 97/100 |
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| ITQlick Rating: |
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| Pricing: | 3.8/10 - low cost |
| Category: | CRM -> Keap review -> Keap pricing |
| Ranking: | Ranked 5 out of 605 CRM systems |
| Company: | Infusionsoft |
| Pricing: | starts at $169 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Cloud |
| Links: | Keap review, Keap alternatives |
Shlomi Lavi / Jan 09, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
- Keap cost in 2023
- Prices and Plans Compared
- Which Plan Is Right for You?
- Additional Costs
- Keap Vs. alternatives (pricing)
- Cost of customizations
- Cost of data migration
- Cost of training
- Cost of maintenance
- Frequently Asked Questions (pricing)
- Veredict - Should you buy Keap?
- CRM software pricing guide
Keap pricing: How much does it cost in 2024?
Keap has three pricing plans starting at $169 per user per month. The different plans are Pro and Max, and Max Classic. All plans offer both monthly and annual contracts.
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Pro- Costs $169 per user per month.
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Max- Costs $249 per user per month.
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Max Classic- Price on demand
Prices and Plans Compared
Keap has a one-of-a-kind contact-based pricing structure. When billed annually, the two main plans are Pro and Max, which start at $129 and $199 per month, respectively.
The Pro plan comes with two user seats and 1,500 contacts, while the Max plan comes with three user seats and 2,500 contacts. With a larger monthly base, the platform can easily handle more than 25,000 contacts. Regardless of the number of contacts, each additional seat in either plan costs $29 per month.
We recommend that you use Keap's 14-day free trial before purchasing to see how the platform fits your business needs.
The Pro plan offers a dedicated phone line, mobile app, automated lead capture, and follow-up, 100 custom fields, 150 text messages, email marketing, payments, invoicing, appointments, landing pages, sales pipelines, advanced automation, and text marketing.
The Max plan offers everything in Pro, 2,500 contacts, marketing analytics, promo codes, checkout upsell, 150 custom fields, 250 text messages, lead scoring, and customer subscription management.
The Max Classic subscription plan is priced on demand and is suitable for advanced ecommerce and sales team needs. Just a reminder that these are the baseline prices if you are 1 user, with 500 leads. If you have more contacts or want to add other team members, you’ll have to pay more.
A contact-based pricing structure's variability is a disadvantage for growing businesses that want tight control over their recurring software expenses.
As your number of contacts increases, so will your monthly fee. For example, 50,000 contacts will run you close to $500 per month.
Salesforce Sales Cloud is Keap’s closest competitor. It is far more affordable than Keap with its starting plan costing only $25 per user per month. It also offers a free trial for 30 days. Since Keap is not cheap, small businesses might look for more affordable options. HubSpot Sales Hub is a great alternative since it costs only $25 per user per month for its starting plan and also offers a free plan users for a maximum of 2 users.
Which Plan Is Right for You?
Keap is ideal for new businesses that are just getting started with their sales, marketing, and email campaigns. This is an integrated and intuitive solution with a plethora of support options, including a white-glove "expert coaching package" that, for a fee, can make setting up the solution painless. Keap's premium and boutique nature is something that prospective customers should definitely consider.
Additional Costs
Keap offers a coaching package at $499.
Keap vs. competitors (pricing)
|
Software |
Pricing |
Free Trial |
|
Keap |
$169 to $249 per user per month |
14 days |
|
Zoho CRM |
$59 to $299 per user per month |
15 days |
|
Salesforce Sales Cloud |
$25 to $300 per user per month |
30 days |
|
Bitrix24 CRM |
$61 to $249 per user per month |
Free Plan |
|
HubSpot Sales Hub |
$25 to $1200 per user per month |
Free Plan |
Cost of software customizations
Customizing the software to meet the specific needs of the organization can be a costly process, especially if the customization requires significant development or integration work. The average cost of customization can range from a few thousand dollars to several hundred thousand dollars, depending on the complexity of the customization work.
Data migration cost Relevant for Keap
Migrating data from old systems to the new software can be a time-consuming and costly process, especially if the data is large or complex. The average cost of data migration can range from a few thousand dollars to several hundred thousand dollars, depending on the size and complexity of the data.
Cost of training
How many groups (different departments, usages, type of users) are needed for Keap training? Training employees to use the new software can be a significant cost, especially if the software is complex or requires specialized knowledge. The average cost of training can range from a few hundred dollars to several thousand dollars per employee, depending on the complexity of the software and the duration of the training.
Cost of maintenance
Ongoing maintenance and support for the software can be a significant cost, especially if the software requires frequent updates or has a high rate of bugs or issues. The average cost of maintenance can range from a few hundred dollars to several thousand dollars per year, depending on the complexity of the software and the level of support required.
Frequently Asked Questions (FAQs)
Our Veredict
Keap is not your typical CRM application. With native payments, appointment booking, and email marketing functionality built on top of a core contact and pipeline management system, its combined set of features blurs the line between sales and marketing.
Though its high price and limited contact storage may deter some small businesses, Keap helps to convert leads through advanced marketing campaigns and save time through workflow automation and payment integration.
we recommend Keap for businesses setting up their first CRM system, e-commerce businesses, which will enjoy Keap’s numerous payment and checkout features, and companies looking for simple sales and marketing tools in one platform.
We don’t recommend Keap CRM for large businesses with more than 25,000 contacts, businesses that want a lot of free integrations, and businesses that want to send more than 250 promotional texts per month.
Customer Relationship Management (CRM) Software Price Range
Most CRM software in the market are priced on a per-user, per-month basis; hence, businesses can expect to pay between the range of $10 to $200 per user monthly. There are also some CRM products with yearly pricings and others with perpetual licenses.
The above price range depends on the sophistication of the CRM products feature-wise, as well as the number of user accesses or accounts paid for. Some CRM software within the above price ranges are Zendesk Sell, which starts from $19 monthly per user, FreeAgent CRM pricing starts from $25 monthly per user, and GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts.
In addition, CRM products target different sizes of organizations, and their price ranges are as follows:
- Small Businesses can expect to pay between the range of $10 to $25 for CRM software. The prices are set on a per user per month basis. For example, Zoho CRM costs $12 per user per month, Fresh Sales costs $13 per user, per month, and Copper pricing starts $19 per user per month. In addition to this, some products offer small businesses very basic packages which can be gotten for free.
- Medium Businesses can expect to pay between $25 to $50 for CRM software. While most products for medium-sized businesses are priced on a per user, per month basis, the number of employees or registered users will determine the prize of the software per user. For example, Hubspot costs up to $30 per user monthly but $50 monthly for two users. Others are Benchmark ONE, which costs $40 monthly per user, and Skynamo, which is priced at $46 per user monthly.
- Large Businesses can expect prices that fall within $50 to $200 for CRM products. CRM offerings for large business organizations typically come with more features; hence, there may be separate fees for installation, setup, or training. Some CRM software within this tier are FreeAgent CRM, which costs $130 price monthly per user; GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts , and Quick Base pricing falls around $500 monthly for a number of users.
CRM best of breeds and their price ranges are as follows:
- Marketing Automation Software Marketing automation products can be divided into three tiers, each carrying prices that range from $0 to $19, $19 to $50, and $50 upwards, respectively. For instance, Active Campaign pricing starts from $15 monthly per user, Hubspot Marketing Automation costs up to $50 per user monthly, and Integrated Marketing Portal pricing is around $50 per user monthly.
- Lead Management Software The pricing for Lead management products in the market usually varies between $11 and $60 upwards. These price ranges depend on the level of the products offerings and the number of registered users per month. For example, SalesExec pricing starts from $65 per user monthly, Salesforce Essentials costs around $25 per user monthly, and Lead Capsule pricing starts from around $500 per month for a number of years.
- SalesForce Automation Software SalesForce automation products pricing ranges from $13 to $50 upwards, depending on the level of their offerings and the number of registered accounts per month. The prices are set per user, per month; hence, SAA software pricing like Really Simple System starts from $14 per user monthly, Pepperi pricing is around $48 per user monthly, and Cliently costs up to $39 per user per month.
- Contact Management Software Most contact management products in the market are priced on a per month basis, and there are typically set limits to the number of contacts each user can manage on the software. Depending on the level of offers, prices may fall between $0 to $14, $14 to $25, and $25 to $400. For example, Infloflo pricing starts from around $100 per month, DejaOffice PC CRM costs up to $50 monthly, and AirTable pricing starts from $14 per month.
- Email Marketing Software Email marketing products are priced per month, and there are usually limits on the number of subscribers or emails for each user monthly. The prices range from $0 and $30 upwards, depending on the package level. For example, Constant Contact pricing starts from $20 per month, SendinBlue pricing starts from $25 per month, and Campaigner costs around $19 per month.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.