Keela Review - why 4.2 stars?

Shlomi Lavi / updated: May 14, 2022

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What is Keela?

Keela is cloud-based donation management software for non-profit organizations. Keela is a fundraising CRM that combines fundraisers and donor communications. The features offered by Keela include donation tracking, assignment tracking, history tracking, contacts database, membership management, accounting integration, fundraising management, receipts/statements, custom fields, task management, project management, automated thank you notes, donor database, reporting, campaign segmentation, CRM, customer segmentation, recurring donations, member database, permission management, search functionality, centralized dashboard, dashboard & inbox, duplicate detection, automatic receipt issuance, personalized profile, data visualizations, campaign analysis, and integrations. Keela also has Android and iOS mobile apps for easier and smoother donation management.

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Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The cost for 1000 users is around $90 per month, which is reduced further if you decide to pay annually. However, for more than 150,000 users the cost is around $1250 per month. The users can select the number of users from their website and can get the pricing instantly. However, this is the basic plan. For premium plans and features, the users need to connect with their customer support. As compared to other donation management software in the industry, the cost of Keela is lowest than the rest of the donation systems.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Keela. You can also find here pricing information from Keela's website.

Pros

• The overall design of Keela is simple with no compromise on the features
• There is an import tool to move accumulated data
• The customer support and cost of Keela are great
• Third-party integrations make the donation process smooth

Cons

• The reporting tool/feature is very basic
• Users cannot view past due pledge payments as of yet
• The software does not support custom-entry reports yet

How it stacks up?

Access a head to head analysis of Keela vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Keela right for you or your business?

Keela is a cost-effective solution for fundraiser and donation management. Since the price is based on the number of users, you do not need to pay any extra amount. There is no base or setup fee as well. The feature set is extensive. Hence, users can have smooth donation and fundraiser projects. Moreover, you can integrate Keela with QuickBooks, Stripe, MailChimp, SendGrid, PayPal, and Eventbrite for streamlined events, marketing, and payment solution. Overall, it can serve all the needs of donation and fundraiser campaign management.