KMS Lighthouse Review - why 4.5 stars?
Compare Pricing
| ITQlick Score: | 79/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 7.4/10 - high cost |
| Category: | Knowledge Management -> KMS Lighthouse review |
| Ranking: | Ranked 11 out of 16 Knowledge Management systems |
| Company: | KMS lighthouse |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | KMS Lighthouse pricing, KMS Lighthouse alternatives |
Shlomi Lavi / updated: Feb 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is KMS Lighthouse?
KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer care agents to receive a customer call by giving them access to relevant customer information.KMS Lighthouse includes three product modules namely; Lighthouse Desktop, Lighthouse Self-Service Portal and Lighthouse Knowledge Bot. Through the self-service portal, users are able to publish content straight to the customers which help to divert traffic to their websites.
The software provides a knowledge database that is accessible to customer care reps while still handling customer inquiries. In addition, the software uses a language search technology which enables the reps to search for customer queries along with the answers, in a language that they prefer. KMS Lighthouse is a software solution built by KMS lighthouse, a company found in the US.
Who is it best for?
The typical customers include the following business size: Small businesses and start ups.What is the actual cost?
The cost of license starts at $25 per user/month. ITQlick pricing score is 7.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for KMS Lighthouse.How it stacks up?
Access a head to head analysis of KMS Lighthouse vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
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KMS Ligh...
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4.5/5
Score
79/100
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$25 per user/month
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84/100
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Frequently Asked Questions (FAQs)
Is KMS Lighthouse right for you or your business?
KMS Lighthouse software is built to serve multiple businesses operating in the small and medium level market segments. Different industries worldwide such as telecom, e-commerce, banking, automotive, retail, insurance, logistic, government, and hospitality among others benefit from the numerous features incorporated in KMS Lighthouse software.List of categories
CRM
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Healthcare CRM
Insurance CRM
Online CRM
Pharmaceutical CRM
Real Estate CRM
Small Business CRM
Contact management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.