LANDesk Service Desk Review - why 3.5 stars?

LANDesk Service Desk Review
ITQlick Score: 79/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: Help Desk -> LANDesk Service Desk review
Ranking:Ranked 66 out of 210 Help Desk systems
Company: Landesk
Pricing: starts at $50 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: LANDesk Service Desk pricing, LANDesk Service Desk alternatives
Shlomi LaviShlomi Lavi / updated: Feb 05, 2022

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What is LANDesk Service Desk?

LANDesk Service Desk is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. LANDesk Service Desk received a rating of 3.5 from ITQlick team. The software cost is considered affordable (4/5) when compared to alternative solutions.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The Price for Landesk Service Desk starts from $50 per endpoint per year.

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for LANDesk Service Desk.

How it stacks up?

Access a head to head analysis of LANDesk Service Desk vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
LANDesk ...
ITQlick rating
3.5/5
Score
79/100
Pricing
8/10
License pricing
$50 per year
Functionality
12
Compare
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Help Desk system?

LANDesk Service Desk is ranked 66 out of 210 software in their category (Help Desk systems).

How they are rated on ITQlick?

The rating of LANDesk Service Desk is 3.5 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, LANDesk Service Desk makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently LANDesk Service Desk can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between LANDesk Service Desk and alternatives?

The most popular alternatives to LANDesk Service Desk in 2023: Freshdesk, SolarWinds Service Desk, Zendesk, Zoho Desk, FuseDesk. Access the complete competitors analysis here - LANDesk Service Desk VS Help Desk Software alternatives.

List of categories

Help Desk
Online CRM
Small Business CRM
IT Management

List of features

Asset Management
Billing and Invoicing
ITIL Compliant
Knowledge Base/FAQ
Mobile Integration
Reporting
Scheduling
Service Level Agreements

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.