Launchfire 2019 Review

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Last updated: Apr 22, 2018

Launchfire Review

ITQlick rating
(3.2/5)

Medium business, Large business

Launchfire is a gamification and customer engagement platform for businesses of all sizes. Its capabilities include account management, project management, end user support, and analytics. The software ...

  • Categories :

    • Gamification
    • Sales

What is Launchfire? Updated: Apr 22, 2018

Launchfire is a gamification and customer engagement platform for businesses of all sizes. Its capabilities include account management, project management, end user support, and analytics. The software was designed and launched by Launchfire Interactive Inc headquartered in Ontario, Canada.

Launchfire Average Rating -

The rating of Launchfire is 3.2 stars. The rating is based on ITQlick expert review

Launchfire Typical Customers

The software presents extensive services and can be deployed in businesses of all sizes. Major industries where it has been deployed include technology and software development, retail and wholesale, media and entertainment, banking and finance, food and beverages, education, and others. Some major customers of the software include Microsoft Corporation, NBC, and Food Network etc.

Launchfire Features

The account management aspect of the software presents capabilities tailored for specific industries. Special focus is paid on the project management team with incentives and reward programs in order to retain their interest. Analytics tools and methods offered by the software include custom growth rate, top challenges, top users, and user actions.

Launchfire offers social engagement capabilities of activity feed, likes and comments, ratings and reviews, and social login. Game mechanics featured on the software include competition, levels and missions, ranks and badges, and teams. Integration is offered for all major social networking platforms as well as professional websites.

Launchfire Alternatives

Some of the major competitors for Launchfire are Funifier and Bunchball.

Funifier provides a gaming platform that enables better customer engagement and improved employee productivity. The product can be applied for gamification of customer applications as well as websites with dashboards to monitor gaming performance in relation to employee work and customer conversion. There are also options for utilization of readymade games that can be configured to meet specific gaming or business challenges.

Launchfire in comparison provides a similar solution which in addition incentivizes employee training through gamification as well. The product also offers gaming options such as sweepstakes which give bonuses and surprise gifts on completion of tasks, referrals or even taking surveys. Launchfire is also accessible via web, mobile and social media with options to source unique gift options which are tied to particular customer & employee engagement contests.

Bunchball on the other hand takes gaming one step further by allowing users to configure games and rewards as per their requirements to enable personalized experiences, higher rewards, as well as better overall performance in targets and job activities. The product also includes a series of best practices for gaming implementation to improve the process for the benefit of customers, with collaboration tools to enhance team based sharing & competitions.

While Launchfire does not address these options currently, it does include business intelligence tools to monitor game effectiveness in terms of performance and goal achievement. Additionally its supports RFID integration for tracking of products & people with immersive gaming & feedback systems that is more responsive to personal needs.

Launchfire Pricing Information

The price is available on request.

Launchfire demo

25 questions to ask the vendor on Launchfire demo

Launchfire Categories

Gamification
Sales

Specifications

Company:
Address: Ottawa, ON, Canada
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems:

Launchfire Features

Customer Service
Social Media
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Launchfire Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Launchfire
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
65/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
FiveStars
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
CRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Kudos
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$2 Per month/user
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
ThinkTank
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
11
Fit small business
Fit medium business
Fit large business
Software review