Lavu Review - why 3.5 stars?

Lavu Review
ITQlick Score: 95/100
ITQlick Rating: (3.5/5)
Pricing: 2.4/10 - low cost
Category: Restaurant POS -> Lavu
Ranking:Ranked 1 out of 35 Restaurant POS systems
Company: Lavu
Pricing: starts at $69 per user/month
Typical customers: SMBs
Platforms: Desktop
Links: Lavu pricing, Lavu alternatives
Shlomi LaviShlomi Lavi / updated: Oct 19, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is Lavu?

Lavu is an all-in-one flexible iPad POS software with a cloud-based deployment designed for restaurants and bars. The software offers features such as;
  • Menu Interface: This feature lets users spot descriptions, recipes, and items in their various categories.
  • Operational Efficiency: With this feature, businesses decrease the time of service via pre-order alongside pay-at-POS. These, in turn, create redemption of customer loyalty.
  • Pre-Ordering: This feature allows customers to skip joining the queue and pre-order for their product.
  • Multiple Payment Options: In line with customer satisfaction and preference, this feature enables customers to pay for ordered products via cash, cards, gift cards, and Apple pay.
  • Ease of use: The software comes with a touch screen interface for easy navigation and use.
Lavu POS by Lavu was founded in 2010. The software company has its headquarters in Albuquerque, New Mexico, United States, with up to 200 employees.

What is Lavu rating? ()

The rating of Lavu is 3.5 stars out of 5 and the total score is 95 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Lavu's typical customers?

The typical customers include the following business size: SMBs.

Is Lavu the best Restaurant POS?

Lavu is ranked 1 out of 35 software in their category (Restaurant POS systems).

What are Lavu's pros? (3 Pros)

  • Lavu POS is a low-cost budget for customers
  • The software provides all basic customer support features
  • The software is flexible for all eateries

What are Lavu's cons? (1 cons)

  • Customers complain of glitches in some functionality

Who are their main alternatives?

Lavu POS competes with other POS software companies like Revel, Toast POS, Upserve, and Square Point of Sale. Below are the listed categories for comparison.
  • Functionality: Lavu provides basic features such as Delivery Management, Gift Card Management, Inventory Management, Loyalty Program, Mobile Access, Online Ordering, Separate Checks, Split Checks, Table Management, and Tips Management. Lavu does not offer Reporting/Analytics. When compared to its alternatives, Revel, Upserve, and Toast POS provide all the essential features required for optimal functionality. Square Point of Sale does not have the Table Management feature.
  • Customers/Industries: Lavu POS targets restaurants and bars. Revel Systems target POS businesses in North and South America, Europe, Australia, and Asia. Toast POS targets businesses focused on food service. Upserve (1-1000+ users) targets small, medium, and large restaurants and bars.
  • Cost: Comparing their cost, Lavu POS offers customers a free trial and a free version with a starting plan of $69 per month. With a starting plan of $99 per month per terminal, Revel Systems does not offer a free trial and a free version. With a starting plan of $165 per month, Toast POS offers a free version to customers. Upserve with a starting plan of $59 per month. It neither offers a free trial and a free version.
  • Cloud-based/On-premise: Lavu POS and all the POS software companies in comparison are all cloud-based.
  • Popularity: Lavu POS and Revel Systems were founded in 2010, making them younger than Square Point of Sale (2009) and older than POS software companies like Toast POS (2011) and Upserve (2012). Based on high customer patronage, Square Point of Sale (a publicly-traded company patronized by over 2 million businesses globally) is more popular than the other alternatives.
  • Scalability: Lavu POS covers a flexible scale of all types of restaurants, bars, and eating establishments. Square Point of Sale covers a scale of small businesses. Upserve covers a scale of small, mid-sized, and large restaurants, nightclubs, and bars.
  • Support: Lavu POS provides all the basic customer support features. These features include Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. When compared to its alternatives, Revel systems are lacking in the Knowledge Base feature. Toast POS lacks in the Chat feature. Upserve lacks the Email/Help Desk features, and Square Point of Sale lacks the 24/7 Live Rep and Chat features.

What is the cost of Lavu?

Lavu offers three pricing plans that are flexible to accommodate the needs of customers. The pricing plans are namely Single Lavu Terminal (starting plan) which goes for $69 per month, Multiple-Terminal Plan (not stated by the software company), and Enterprise Plan (not stated by the software company). Based on expert cost research, Lavu is cost-rated 1.2/5 (1= low cost while 5= high-cost), making it a low-cost software.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Lavu

What should you ask Lavu during a demo session? (65 questions)

Schedule a demo with Lavu and access 65 must ask questions for the vendor while watching Lavu in action.

Is it the right software for you?

Customers with restaurants of all types and bars seeking an all-in-one platform to run their business can use Lavu POS. Some businesses currently using Lavu to grow their businesses are Twisters Burgers and Burritos, Culinary Arts and Joliet, Izzy Restaurant, Village Cafe, Zacks Oak Bar and Grill, Rude Boy cookies, etc.

List of categories

Payment Processing
Project Resource Management
Bakery POS
Food Delivery POS
iPad POS
Mobile POS Systems
POS for Bars
POS for Resturants
Retail
Retail CRM POS
Retail Inventory POS
Tablet POS Systems

Lavu Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Lavu
ITQlick rating
3.5/5
Score
95/100
Pricing
2.4/10
License pricing
$69 per user/month
Functionality
13
Review
Compare
TouchBistro
ITQlick rating
4.3/5
Score
93/100
Pricing
3.2/10
License pricing
$69 per month
Functionality
10
Yelp
ITQlick rating
4.5/5
Score
88/100
Pricing
9.4/10
License pricing
$249 per month
Functionality
9
Review
Compare
CAKE
ITQlick rating
4.6/5
Score
87/100
Pricing
2/10
License pricing
$69 per month
Functionality
7
Review
Compare
POSbistro
ITQlick rating
4.3/5
Score
84/100
Pricing
2.8/10
License pricing
$49 per month
Functionality
3
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.