LeadDesk Review - why 4.8 stars?
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 7/10 - high cost |
Category: | Social Media Management -> LeadDesk review |
Ranking: | Ranked 125 out of 243 Social Media Management systems |
Company: | LeadDesk |
Pricing: | starts at $89.35 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | LeadDesk pricing, LeadDesk alternatives |
Shlomi Lavi / updated: Jul 15, 2022
LeadDesk is a Finnish company founded back in 2010 popular for creating telesales software and has been used by more than 5,000 professionals from 10 countries.
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Table of Contents
What is LeadDesk?
LeadDesk is a call center and telesales software designed to help users with telemarketing, inside sales and call center operations. The software comes with everything that a call center agent needs starting from dialing and order taking to time management tools.LeadDesk is a Finnish company founded back in 2010 popular for creating telesales software and has been used by more than 5,000 professionals from 10 countries.
Who is it best for?
LeadDesk is suitable for product owners, call centers and telesales units and enterprises of various shapes and sizes. Talentum, Serello and Visma are some of the clients of LeadDesk.Main features and functionalities
LeadDesk comes with full agent interface, smart outbound campaigns, contact database, flexible operator choice, reporting and live screen, contact intelligence, telephony options, dialer modes, quality control, outbound and inbound and API features. People can choose any calling method they want seamlessly like VoIP, GSM or Landline.What is the actual cost?
The cost of license starts at $89.35 per month. ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for LeadDesk. You can also find here pricing information from LeadDesk's website.Pros
- LeadDesk offers flexible monthly pricing plans and doesn’t require singing up for long-term contracts
- LeadDeskoffers flexible operator choice and can be used with any operator you want
- The call center software supports integration with B2B/B2C data sources unlike other similar tools
Cons
- LeadDesk offers web service API and on-site training only at an additional cost
- LeadDesk is not compatible with Linux or Mac officially which can be a problem for some users
- B2B dialing and operator services are available as additional services and not included in the basic price plans
How it stacks up?
Access a head to head analysis of LeadDesk vs alternative software solutions. ITQlick rating
Score
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LeadDesk
ITQlick rating
4.8/5
Score
62/100
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$89.35 per month
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SocialRank
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Frequently Asked Questions (FAQs)
List of categories
Sales
Software update
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.