LeadMaster Review - why 4.1 stars?

Shlomi Lavi / updated: May 24, 2022

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What is LeadMaster?

LeadMaster CRM is a cloud based CRM (customer relation management) and lead management system. The software provides a sales and marketing solutions suite that includes Call Center Management, Lead Management, Marketing Automation, and Sales Force Automation. The LeadMaster CRM application is available through the company itself, but it is also available through several distributors and resellers. The LeadMaster system is available through monthly subscription.

The LeadMaster CRM application is sold directly by the company as well as through a network of Value-Added resellers and distributors. LeadMaster CRM technology data-center infrastructure is located in Florida with back-up data center resources in Calgary. LeadMaster was founded in 1998. The company has headquarters in Atlanta, Georgia.

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Who is it best for?

The LeadMaster CRM application is best for several industries including small businesses, advertising, real estate, call center, mortgage, education, manufacturing, healthcare and insurance. The company maintains a world-wide client base. The company support and sales operations are found wherever their clients are located. Among their locations includes the US, Canada, the UK, Australia, Hong Kong, and Singapore. Among the first and most prominent clients of LeadMaster CRM includes Compaq.

Main features and functionalities

LeadMaster CRM helps businesses through their software which is made up of several solutions in one. These solutions include SFA and CRM, Email Marketing, Opportunity Management, and Lead Management Software. The software also has several unique features such as workflow automation, campaign management, and outlook integration and mobile access. The intuitive CRM system alone has several features such as customer reporting, real time lead capture, tracking, nurturing, and lead distribution. These leads can be converted and qualified from any source including sales lead suppliers, webinars, lending pages, and call centers. LeadMaster CRM also integrates with a lot of useful existing programs such as VOIP, sales tools, Google Calendar, and Microsoft Outlook.

Among the best features of the LeadMaster CRM is comprehensive system that allows the software to be customizable for all parts of the existing system including lead management, company forms, field names, dashboard charts, and other functions that can be modified to fit the company needs. When a company applies for a monthly subscription, this will include installation, software licensing, upgrades, and maintenance. LeadMaster CRM also features guidance and training from most of their partners.

What is the actual cost?

LeadMaster offers a free plan and two license pricing options; CRM-Xpress and Professional.

• CRM-Xpress starts at $15 per user per month.
• Professional starts at $50 per user per month.

The Free Trial comes with features like CRM & Lead Management, Pipeline Management, Landing Pages, etc. The CRM-Xpress plan comes with features such as a Private Label Logon Page, 50,000 Additional Contacts, etc. The Professional plan comes with features like Custom Email Servers, Access Limited by IP, etc.

ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for LeadMaster. You can also find here pricing information from LeadMaster's website.

Pros

• Includes voice lead demo
• LeadMaster enables users to access all of the needed data easily
• Features Social Networking links (including twitter, Facebook, LinkedIn)
• The software offers tons of reports that users could use to create custom reports
• Users can create personalized access to the system
• LeadMaster Includes voice lead demo
• Users can schedule actions and have the system automatically send reminders
• Features Social Networking links (including twitter, Facebook, LinkedIn).
• LeadMaster software is available for mobile devices
• Users can create personalized access to the system

Cons

• Dependent on an internet connection for cloud applications
• Interface can be confusing without training or a guide
• Some users complain that the CRM is too complicated
• Does not come with a forum for collaboration with other users
• LeadMaster is dependent on an internet connection for cloud applications

How it stacks up?

Access a head to head analysis of LeadMaster vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is LeadMaster right for you or your business?

LeadMaster is a good choice for businesses looking for a CRM and leads management system to handle various sales channels. LeadMaster can be used by businesses in Insurance, Mortgage & Debt, Call centers, Healthcare & Sr. Care, Marketing & Advertising, Real Estate, Finance, Manufacturing & Distribution, and Education.