LightSpeed Review

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Last updated: Aug 30, 2019

LightSpeed Review

ITQlick rating
(4.2/5)

Starting from $69 per month

LightSpeed software is a point of sale solution that helps retailers run their businesses. The solution has a number of capabilities that include merchant services that manage all transactions from one place an...

  • Categories (4/24):

    • CRM
    • Inventory Management
    • Bookstore POS
    • Cell Phone Store POS

Shlomi Lavi / updated: Aug 30, 2019

What is LightSpeed?

LightSpeed software is a point of sale solution that helps retailers run their businesses. The solution has a number of capabilities that include merchant services that manage all transactions from one place and increases security. The e-commerce platform creates users web store and manages one stock for all the sales.

The customer insights feature tracks customers spending habits and results all from one dashboard. The marketing tool creates automated campaigns via SMS and email builder.

Other features include loyalty program, mobile access, online ordering among others. LightSpeed software is a product of LightSpeed, which is a company that is based in Canada.

Average Rating -

The rating of LightSpeed is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

LightSpeed is an ideal product for all retail businesses of small and medium size. It is suitable for selling all types of products and services either at a physical location or online. It is widely used in apparel, fashion and jewelry retail, sports goods retail and ecommerce. It is currently installed in over 17,000 stores. Some of the main clients include Clusier Habilleur, Bicycle Roots, Funkear, Jean Shop, Harney & Sons Soho and Paisley Road.

Features

LightSpeed has all of the core POS features which a modern business requires plus extras like customizable payments, credit card swipe device encryption and touchscreen support and keyboard shortcuts. The customer service module lets you create and track orders and track customers as well. The CRM module allows you to create a customer base with custom groups, to manage contacts and to run searches.

The inventory management module lets you set categories and use descriptions and to track the inventory activity of each employee. The employee accountability module enables you to use transaction and employee logs and to create customizable roles. The reporting feature enables you to generate and use inventory and group sales reports.

LightSpeed 5 Pros

  • It tracks profit margins and sales
  • The software is easy to use
  • The analytic package is the best
  • LightSpeed can be integrated with two of the most widely used accounting software tools - QuickBooks and MYOB.
  • Easy to learn and use

LightSpeed 2 Cons

  • Custom fields are not searchable
  • The software is pricey

Competitors & Alternatives

The two main competitors of LightSpeed software include AIMsi and Retail Pro Solutions. AIMsi is an end-to-end point of sale business software while LightSpeed software is a point of sale solution that helps retailers run their businesses. Both AIMsi and LightSpeed software are low in cost. Based on the online reviews, AIMsi software has been awarded a 3.5-star rating while LightSpeed has been awarded a 4 rating.

AIMsi software is ideal for small and medium businesses while LightSpeed software is an ideal solution designed to support small, medium, and large businesses. Retail Pro software is a retail management solution while LightSpeed software is a point of sale solution that helps retailers run their businesses.

Retail Pro is an average cost software while LightSpeed software is a low cost. While Retail Pro software offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while LightSpeed solution can only be deployed on cloud. Based on the online reviews, Retail Pro software has been awarded a 4.5-star rating while LightSpeed has been awarded a 4 rating.

LightSpeed Pricing Information

The cost of license starting from $69 per month. The experts at ITQlick has reviewed LightSpeed pricing and gave the software a total cost of ownership (TCO) rating of 2.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching LightSpeed in action

Is it the right software for you?

LightSpeed software is suitable for small, medium and large businesses. It caters to multiple specialties including apparel, electronics, home décor, pet shops, jewelry, sporting goods shops among others.

LightSpeed Categories

CRM
Inventory Management
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Florist POS Systems
Furniture Store POS
Gift Shop POS
Gun Shop POS
iPad POS
Jewelry Store POS
Liquor Store POS

Specifications

Company:
Address: Quebec, Canada
Website:https://www.lightspeedhq.com/pos/retail/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows

LightSpeed Features

Customer Database
Email Marketing
Bar Code Scanning
Credit Card Processing
Discounts
Gift Cards
Mobile POS Capability
Print Receipt
Receipt Notes
Refunds
Returns
Revenue Totals
Shipping/Delivery Setup
Accounting Integration
Barcode Integration

LightSpeed Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
LightSpeed
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$69 per month
Hosting
On premise and Cloud
Functionality score
44
Fit small business
Fit medium business
Fit large business
Software review
ShopKeep
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$69 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Toast
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$79 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
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Clover
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$300 per license
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
PHP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$34 per month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review