Lightspeed eCommerce Review

Shlomi Lavi / updated: Oct 22, 2019

What is Lightspeed eCommerce?

Lightspeed eCommerce is an on-premise and cloud-based eCommerce platform that allows users to analyze multi-channel sales data, manage online and in-store inventory, as well as view customer information. The software offers a platform where a user can set up a virtual shop and sell the products to the online community.

Lightspeed eCommerce has built-in SEO tools that assist in managing rankings of search engines such as Bing, Google, and Yahoo. Some other features include customizable checkout, promotions and custom pricing, customer product reviews, and so on.

Lightspeed eCommerce is a product of a Canadian based company known as Lightspeed, which was founded in 2005. Currently, the company has extended its operations globally with over 700 employees and 13 offices around the world.

Average Rating -

The rating of Lightspeed eCommerce is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The general users of Lightspeed eCommerce belongs to the category of small (having 10 – 100 employees) and/or medium-sized (having 100 – 1,000 employees) businesses as well as large enterprises that make use of the services of IT, web and data hosting and other information related service sector, mainly in the ecommerce field.

Features

Lightspeed eCommerce comes with blogging and Search Engine Optimization/SEO tools helping users and their online store to achieve higher ranking in various search engine such as Google, Yahoo and Bing.

It also has marketing tools like customer feedback, upsell tools, social media integration and A/B testing capabilities. This software also helps users in designing their online store with great theme marketplace that are fully customizable. Other features include application ecosystem, integrated shipping and product customization.

Lightspeed eCommerce 3 Pros

• Easy to use
• Ability to sell goods on social media platforms
• Great customer service

Lightspeed eCommerce 2 Cons

• Reporting functions are not user-friendly
• It is quite expensive when compared to other alternatives

Competitors & Alternatives

The two main competitors of Lightspeed eCommerce include Shopify and Odoo e-commerce. Unlike Lightspeed eCommerce which offers the freedom of deployment and installation either on the cloud or on-premise, Shopify is a cloud-deployed e-commerce software solution. Based on the online reviews, Shopify has been awarded a 4.5-star rating while Lightspeed eCommerce has been awarded a 4-star rating.

With regards to native mobile applications, Shopify has both Android and iOS apps while Lightspeed eCommerce has an iOS app only. Odoo e-commerce is a cloud-based software solution while Lightspeed eCommerce offers deployment flexibility as it can be installed either on-premise or hosted on the cloud.

Odoo e-commerce pricing is cheaper as it starts at $20 per month while Lightspeed eCommerce starts at $59 per month. However, with the limited features in Odoo e-commerce, Lightspeed eCommerce stands a higher chance of promoting business growth.

Lightspeed eCommerce Pricing Information

The cost of license starting from $59 per user/month. The experts at ITQlick has reviewed Lightspeed eCommerce pricing and gave the software a total cost of ownership (TCO) rating of 6.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Lightspeed eCommerce in action

Is it the right software for you?

Lightspeed eCommerce is a software product that is designed to serve both individuals as well as companies that have products to sell online. The software is uniquely crafted to serve small businesses, midsize business, and enterprises. Some of the iconic customers of the product include Brompton Bicycle, Peggy Porschen, Exclucity, and many more.

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Lightspeed eCommerce Categories

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Specifications

Company:	Lightspeed
Address:	700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Website:	https://www.lightspeedhq.com/ecommerce/
Customers:	Small business, Medium business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile
Operating Systems:	Mac OS, Windows, Linux

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