Lightspeed Restaurant Review - why 4.4 stars?

Shlomi Lavi / updated: Mar 11, 2022

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What is Lightspeed Restaurant?

Lightspeed Restaurant is a cloud-based Retail & POS system designed to provide solutions for restaurants. The software comes with features such as:

• Hassle-free Online Ordering: This feature allows consumers to take control of their dining experience with Lightspeed Order anywhere, whether dining in or ordering out.
• Lightspeed Delivery: Restaurant management can take their menu on the road, sync to major food delivery apps, and grow their business through one easy delivery integration.
• Integrated Lightspeed Payments: Restaurant managers may accept various payment methods directly from their Lightspeed Restaurant POS. Credit cards, debit cards, and mobile payments can conduct transactions quickly and anywhere.
• Ingredients Management Tools: Restaurant owners and managers can keep track of their ingredients using inventory management, which shows them how much food they have consumed, how much they still have on hand, and how much they need.

Lightspeed Restaurant is a retail and PoS software that started in 2005. The company is headquartered in Montreal, Quebec, Canada. The company has a workforce of up to 5000 employees.

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Who is it best for?

The typical customers that enjoy using Lightspeed Restaurant are entrepreneurs and business people within the small business (10-200 employees) to medium-sized (500 to 1,000) relying on IT services, data processing and hosting and other related services, particularly the field of retail, hospitality and POS.

Main features and functionalities

Lightspeed Restaurant allows users to work in various employee management tasks such as creating schedules and tracking labor, building menus and monitoring sales reports anytime and anywhere. It connects communication amongst the kitchen and the staff in real-time.

This software is highly customizable in which users can create menus online that comes with descriptions and images. The order items come with a feature that displays those pictures and descriptions. It is also possible to incorporate toppings or cooking options into the menu and this will automatically be factored into the final costing of the product.

What is the actual cost?

Lightspeed Restaurant offers four license pricing options; Essentials, Plus, Pro, and Enterprise.

Essentials start at $39 per month. Plus starts at $119 per month. Pro starts at $289 per month. All the above license planes cokes with features such as Restaurant POS, POS register, Menu manager, Mobile access, Takeout, Integrated payment processing, Reporting & Analytics, Inventory, 24/7 support, Dedicated account management, Table Mode, Loyalty, Gift Cards, Advanced Insights, and Advanced Inventory.

The license cost information for Enterprise is unavailable. The Enterprise plans come with personalized software and hardware packages, Unlimited launch and consultation services, a dedicated premium support team, and a dedicated customer success manager.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Lightspeed Restaurant. You can also find here pricing information from Lightspeed Restaurant's website.

Pros

• Lightspeed Restaurant is easy to use and user-friendly
• The software has a lot of functionality
• The software enables the ability to handle multiple floor plans, products, users, and reporting

Cons

• Users complain that the software has limited concern for the problem of customers

How it stacks up?

Access a head to head analysis of Lightspeed Restaurant vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Lightspeed Restaurant right for you or your business?

Lightspeed Restaurant is a POS system for restaurants appropriate for full-service or quick-service restaurants, pubs, nightclubs, hotel restaurants, cafés, and more. Absurd, Peggy Porschen, Vaulty Towers, Gauge, Renard, and more are examples of restaurants that use Lightspeed Restaurant POS.