Lightspeed Restaurant - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 11, 2022

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Lightspeed Restaurant vs. Alternatives in 2023

Lightspeed Restaurant competes with other retail and POS systems like Toast POS, TouchBistro Restaurant POS, and NCR Aloha POS. We will compare these retail and POS systems in some specific aspects below.

• Functionality: Lightspeed Restaurant offers features like Order Anywhere, Delivery, Loyalty, PMS Integration, Accounting, Kitchen Display System, Advanced Insights, Customer Facing Display, Inventory management, Customizable Menu, Adjustable Floorplan, Staff Profile, Hardware, Mobile service, Offline Mode, Clock in and out, Employee Reports, Individual Accounts, Scheduling Integrations, etc. Toast POS offers features like Tableside Service, Analytics & Reporting, Menu Management, Point of Sale (POS), Multi-Location, Order Management (available in Lightspeed), Activity Dashboard, Reporting/Analytics, Alerts/Notifications, Inventory Management, Reporting & Statistics, etc. TouchBistro Restaurant POS offers features like Table Management, Bill Splitting, Create Multiple Menus, Reservations, Online Ordering (available in Lightspeed), Gift Cards, Loyalty, Payment Processing, Tableside Ordering, Floor Plan & Table Management, Menu Management, Staff Management, Inventory Management, Reporting & Analytics (available in Toast), Integrations, TouchBistro POS Customer Support, etc. NCR Aloha POS offers features like Point of Sale (available in all alternatives), Customer Care & Onboarding Support, Payment Processing + EMV, Basic Loyalty, Restaurant Grade Hardware, Email Marketing, Online Ordering, Advanced Reporting & Business Intelligence, Contactless Order & Payments via QR Code, Gift Cards, Advanced Loyalty and Marketing, Labor and Inventory Management, Payroll, etc.
• Customers/Industries: Lightspeed Restaurant has customers like Badichi, Leica, Exclucity, Simply For Life, Five Guys, Gongfu, Tinc Set, MR63, Gladstone, etc. Toast targets Fine Dining, Casual Dining, Fast Casual, Bar & nightclubs, Cafe & Bakery, Enterprise, Food Truck, Pizza, etc. TouchBistro Restaurant POS targets Full-Service Restaurants, Food Truck, Family Style, Brewery, Fine Dining, Winery, Quick Service Restaurant, Bar & Club, Fast Cloud-based ring, Coffee Shcloud-based, and Café. NCR Aloha POS has customers like Ecco, Fifth Group Restaurant, Urban Eats, Metropolitan at the 9, Mad Mex, Taco Heads, Waffle House, etc.
• Cost: Lightspeed Restaurant starts at $39 per month. Toast starts at $165 per month. TouchBistro Restaurant POS starts at $69 per month. The license cost information for NCR Aloha POS is unavailable.
• Cloud-based/On-premise: Lightspeed Restaurant and all its alternatives are cloud-based. NCR Aloha POS, Toast, and TouchBistro Restaurant POS offer On-Premise for Windows and Linux.
• Popularity: Toast is privately held with over 40,000 restaurants. TouchBistro Restaurant POS is also privately held and powers over 29,000 businesses worldwide. NCR is publicly traded on the NYSE under the NCR symbol with over 100,000 restaurants.
• Scalability: Lightspeed Restaurant can accommodate pre-revenue startups and small businesses. NCR Aloha POS, Toast, and TouchBistro Restaurant POS can accommodate restaurants of all sizes.
• Support: Lightspeed Restaurant offers support channels like Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Toast and NCR Aloha POS offers all support channels of Lightspeed Restaurant except Chat. Toast and NCR Aloha POS also offers FAQs/forums unavailable in Lightspeed. TouchBistro Restaurant POS offers all support channels of Lightspeed Restaurant plus FAQs/Forum.