Line2 Review - why 4 stars?

Line2 Review
ITQlick Score: 75/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> Line2
Ranking:Ranked 87 out of 164 VoIP systems
Company: Line2
Pricing: starts at $16 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Line2 pricing, Line2 alternatives

Shlomi LaviShlomi Lavi / updated: Mar 28, 2022

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What is Line2 and its features?

Line2 is a cloud-based VoIP software that is developed to provide business phone service. With Line2, you can simply use an app to text and call across all devices. Users only need to sign up and they are provided with a second number which they can use for business communications whenever they do not want to give out personal numbers.

Line2 also allows the user to separate work-related calls and texts from personal ones. Line2 offers a full-featured VoIP phone service to a business as it gives a professional phone line on the existing devices. Line2 is a software product that is offered by a company in the United States, known as Line2, and was founded in 2006.

What is Line2 rating?

The rating of Line2 is 4 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Line2?

The software is a useful solution for small and medium businesses, including new startups. It can be used in a variety of major industries such as telecom and internet services, media and entertainment, financial and legal services, healthcare and hospitality, and others. Some notable clients of the software include FreshySites, Response Companies, and others.

Is it easy to use?

Yes, Line2 makes it fairly easy to use. This product is user friendly and intuitive.

Is Line2 cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Line2 can't be accessed on mobile, you would need to access it from your computer.

Is Line2 the best VoIP system?

Line2 is ranked 87 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers support for unlimited texting in addition to unlimited calling for US and Canada. It offers group conferencing with the facility of quickly and easily adding up to 20 colleagues from any device. Advanced auto attendant is offered to act as receptionist and play customized messages.

Line2 offers enhanced voicemail support with the facility of forwarding voicemails to email. It also allows adding of unwanted callers to blocked list in addition to call forwarding to multiple numbers. Other capabilities include customized greeting, caller ID, WiFi calling, cheap international calling, call screening, and others.

Who are their main alternatives?

The two main competitors of Line2 are Wavecell and OnSip. Wavecell is a real-time cloud-based solution for business communications which enhance customer experience with its voice calls, messaging, and video calls, while Line2 is a cloud-based VoIP software that is developed to provide business phone service.

Wavecell is a software product that is offered by Wacecell, which is a company based in Singapore, whereas Line2 is offered by Line2, which is a company based in the United States. Some of the key features of Wavecell include audio/video conferencing, messaging, call recording and file sharing, while some of the key features of Line2 include audio/video conferencing, messaging, call recording, call routing and fax management.

Wavecell offers training through documentation, whereas Line2 offers training through webinars, documentation, and live online. OnSip is a cloud-based telephony solution just like Line2.

OnSip is a product of Junction Networks, which is a software company based in the United States, whereas Line2 is a product of Line2, a company that is also in the United States. Both OnSip and Line2 are supported on various platforms such as Windows, Mac, iOS, Android and web-based platforms. Both OnSip and Line2 offer support online and during business hours.

What is the cost of Line2?

The cost of license starts at $16 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Line2. You can also find here pricing information from Line2's website.

What should you ask Line2 during a demo session? (65 questions)

Schedule a demo with Line2 and access 65 must ask questions for the vendor while watching Line2 in action. Visit the vendor's website here.

Where Line2 is used?

Line2 is a modern phone service that is tailored for small business, midsize business and enterprise. It is easy to set up with no hardware required. The software is perfect for any individual or organization that needs to have a professional line of communication through which they can engage with customers or any other relevant party that interacts with their business.

List of categories

Business Phone Systems
Cloud PBX
PBX Phone Systems
SIP Clients
SIP Trunking
VoIP
Business Phone Systems
Call Recording
Cloud PBX
IVR
PBX Phone Systems
SIP Clients

List of features

Mobile Access
Call Center
VoIP
Customized Call Routing
IVR

Line2 Vs. Alternatives

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Line2
ITQlick rating
4/5
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2/10
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$16 per month
Functionality
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RingCent...
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jive com...
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4.6/5
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ShoreTel
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4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.