LiveAgent - Top Competitors (Oct 2022)

LiveAgent Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Help Desk -> LiveAgent review -> LiveAgent competitors
Ranking:Ranked 62 out of 210 Help Desk systems
Company: Quality Unit
Pricing: starts at $15 per agent/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: LiveAgent review, LiveAgent pricing guide
Shlomi LaviShlomi Lavi / updated: Oct 07, 2022

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LiveAgent vs. Alternatives in 2023

LiveAgent is a fantastic tool with many features, but it's important to make sure you're choosing the right Help Desk software for your company and its unique needs. LiveAgent has some strong competitors and alternatives, and there's a chance that one of them might be a better fit for your company.

LiveAgent alternatives - for small & large Business

Here are the top 4 alternatives to LiveAgent that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
LiveAgent
ITQlick rating
4.7/5
Score
80/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
14
Best for SMBs
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Best for Enterprise
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Growing
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Free version
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.