Livehelpnow Review - why 4.6 stars?

Livehelpnow Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Chat -> Livehelpnow review
Ranking:Ranked 26 out of 45 Chat systems
Company: Livehelpnow
Pricing: starts at $21 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Livehelpnow pricing, Livehelpnow alternatives
Shlomi LaviShlomi Lavi / updated: Mar 08, 2022

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What is Livehelpnow?

LiveHelpNow is a help desk software designed to help website owners personalize their customer support. The help desk solution can help users to connect with their customers directly like they do in a traditional retail store.

LiveHelpNow was founded back in 2003 and is headquartered in Willow Grove, PA.

Who is it best for?

LiveHelpNow is suitable for websites of all shapes and sizes that are looking for a way to connect with their customers and improve their customer service. Discovery Education, NBC Sports, Dell and HP are some of the clients of this help desk software.

Main features and functionalities

LiveHelpNow comes with real-time translation, customizable chat window, remote administration, pre and post customer survey, visitor footprints tracking, visitor refer tracking, visitor chat history, real-time visitor monitoring and document sharing features. If users are finding it difficult to manage email clutter, they can try the email-ticket management solution and organize customer emails in a dashboard that can be accessed by all of your operators easily. The solution is compatible with all browsers and offers universal mobile access. Users can set this chat solution in multiple sites at no extra cost. The solution uses the power of Google Translate to offer real-time language translation in chat session.

What is the actual cost?

The cost of license starts at $21 per month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Livehelpnow. You can also find here pricing information from Livehelpnow's website.

How it stacks up?

Access a head to head analysis of Livehelpnow vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Livehelpnow
ITQlick rating
4.6/5
Score
76/100
Pricing
4/10
License pricing
$21 per month
Functionality
31
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Livehelpnow is ranked 26 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Livehelpnow is 4.6 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Livehelpnow makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Livehelpnow on your mobile/smart phone.

What should we ask during a demo session?

Differences between Livehelpnow and alternatives?

The most popular alternatives to Livehelpnow in 2024: Olark, Pure Chat, Chatra, WhosOn, BirdEye. Access the complete competitors analysis here - Livehelpnow VS Chat Software alternatives.

List of categories

Document Management
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Feedback Management
Healthcare CRM
Insurance CRM
Lead Generation
Mac CRM
Mobile CRM
Online CRM

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.