LiveVox Predictive Dialer Review

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Last updated: Aug 11, 2020

LiveVox Predictive Dialer Review

ITQlick rating
(4.3/5)

Starting from $2,500 per month

LiveVox Predictive Dialer is a cloud-based call center that is suitable for businesses of any size from small businesses, medium-sized businesses, and large enterprises. With LiveVox Predictive Dialer, users ca...

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    • Call Center

Shlomi Lavi / updated: Aug 11, 2020

What is LiveVox Predictive Dialer Used For?

LiveVox Predictive Dialer is a cloud-based call center that is suitable for businesses of any size from small businesses, medium-sized businesses, and large enterprises. With LiveVox Predictive Dialer, users can manage their agents from any location and provide real-time communications with their customers.

LiveVox Predictive Dialer has several features such as call logging, call recording, blended call center, progressive dialer, and call scripting among others. LiveVox is the company that designs, develops and distributes LiveVox Predictive Dialer.

The company is based in the United States and was started in the year 2000. The company has won awards such as customer product of the year award in 2016 among others.

Average Rating -

The rating of LiveVox Predictive Dialer is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two major competitors of LiveVox Predictive Dialer are LiveAgent and Bitrix24. LiveVox Predictive Dialer is cloud-based whereas LiveAgent is both cloud-based and on-premise. LiveVox Predictive Dialer is suitable for businesses of all sizes such as small businesses, medium-sized businesses, and large enterprises while LiveAgent is only suitable for medium-sized businesses, and large enterprises.

Based on the available user reviews, LiveVox Predictive Dialer has ratings of 4.3 whereas LiveAgent has ratings of 4.7. LiveVox Predictive Dialer is suitable for businesses of all sizes such as small businesses, medium-sized businesses, and large enterprises while Bitrix24 is only suitable for medium-sized businesses, and small-sized businesses.

LiveVox Predictive Dialer is cloud-based whereas Bitrix24is both cloud-based and on-premise. Based on the available user reviews, LiveVox Predictive Dialer has ratings of 4.3 whereas Bitrix24 has ratings of 4.9. Time and expense tracking is a feature offered in Bitrix24 while it is not available in LiveVox Predictive Dialer.

LiveVox Predictive Dialer Pricing Information

The cost of license starting from $2,500 per month. The experts at ITQlick has reviewed LiveVox Predictive Dialer pricing and gave the software a total cost of ownership (TCO) rating of 6.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching LiveVox Predictive Dialer in action

Is it the right software for you?

LiveVox Predictive Dialer is suitable for use in businesses of all sizes. Small-sized businesses, medium-sized businesses, and large enterprises are fit to use LiveVox Predictive Dialer. Businesses ranging from the manufacturing industry, construction, transport, insurance, and finance among others can all use LiveVox Predictive Dialer for managing their agents in different locations.

LiveVox Predictive Dialer Categories

Call Center

Specifications

Company:
Address: San Francisco, CA 94111
Website:https://livevox.com/
Customers: Small business, Medium business, Large business
Business Area: Information technology
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

LiveVox Predictive Dialer Features

Data Import/Export
Basic Reports
Online Customer Support

LiveVox Predictive Dialer Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
LiveVox
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$2,500 per month
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
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3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
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Functionality score
20
Fit small business
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Software review
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Hosting
On premise and Cloud
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43
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
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Functionality score
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Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review